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Helpdesk Support Specialist

2 months ago

Oakville, Ontario, Canada CB Canada Full time

Job Summary:

We are seeking a skilled Helpdesk Support Specialist to join our team at CB Canada. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting and resolving technical issues, and ensuring that our IT systems are running smoothly.

Key Responsibilities:

  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network
  • Install, configure, and maintain software and hardware
  • Monitor and maintain the performance of our IT systems
  • Collaborate with other teams to resolve technical issues

Requirements:

  • 3+ years of experience in a helpdesk or technical support role
  • Strong knowledge of Active Directory, MS Office 365, and PC skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About CB Canada:

CB Canada is a leading provider of business solutions, and we are committed to delivering exceptional service to our clients. We are a team of dedicated professionals who are passionate about what we do, and we are looking for like-minded individuals to join our team.