Cloud Infrastructure Manager

2 weeks ago

Ottawa, Ontario, Canada Canada Deposit Insurance Corporation Full time
About the Role

We are seeking a highly skilled Azure Cloud Infrastructure Specialist to join our team at the Canada Deposit Insurance Corporation. As a key member of our IT department, you will be responsible for designing, implementing, and managing our cloud infrastructure to ensure the highest level of security, scalability, and performance.

Key Responsibilities
  • Administer, monitor, and maintain CDIC services within its Azure tenant and Office 365.
  • Oversee and implement cloud security measures to protect our data and systems.
  • Complete the integration of new applications into the cloud environment.
  • Provide training and guidance to colleagues on cloud infrastructure best practices.
  • Conduct migrations to bring tools and other elements into the Cloud.
  • Work with virtualization technologies to achieve effective server management for the business.
  • Propose suggestions and best practices to optimize customers' cloud presence, performance, security, and cost.
  • Responsible for the evaluation of technical risks and map out mitigation strategies.
  • Carry out debugging, troubleshooting, modifications, and unit testing of solutions built on the CDIC's on-premises and cloud platforms.
  • Develop new specs, documentation; and partake in the development of technical procedures and user support guides.
  • Evaluate cloud applications, hardware, and software at regular intervals.
  • Develop and organize cloud systems and work closely with IT security to monitor the company's cloud privacy.
  • Provide prompt response to technical issues in a professional manner.
  • Administer and maintain the corporation's virtual server environment, including the Isolated, development and Production environments and disaster recovery virtualized systems.
  • Actively monitor and analyze user requests, evaluate and apply solutions as needed.
  • Perform monthly patch installations, network start up and shut down procedures, and maintain control records.
  • Provide technical expertise in the implementation, support and operation of CDIC's disaster recovery plan, through the planning and design of the related infrastructure and the development of recovery and other procedures related to server operation and maintenance, to ensure the back-up and recoverability of corporate information.
  • Provide complex Local Area Network (LAN) administration functions, including network operating system privileges, infrastructure configuration, network problem troubleshooting, security, performance monitoring, maintenance of physical data center hardware and computing appliances.
  • Monitor network performance and system logs and adjust system resource allocation to ensure maximum performance.
  • Deploy, test, support and maintain corporate applications for deployment via various deployment techniques utilizing tools such as but not limited to; SCCM, Group Policy, scripts, PDQ, App-v.
  • Provide storage infrastructure expertise to the technical services department including network attached storage (NAS), storage area network (SAN) and direct-attached storage (DAS) technologies.
  • Assist or lead with new IT projects by investigating options and making recommendations as to what systems, hardware and software changes are appropriate for CDIC.
  • When required, provide support after regular business hours and be available to travel.
Requirements
  • Microsoft Certified Azure Administrator Certification or equivalent experience.
  • Microsoft Certified Systems Engineer certificate or equivalent experience.
  • Cisco Certified Network Professional (CCNP) is an asset.
  • Cisco Certified Network Associate (CCNA) is an asset.
  • VMWare Certified Professional certificate is an asset.
  • Excellent communication skills to be Capable of communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form to clarify end-user requirements, communicate complex technical terminology and provide explanations to non-technical users.
  • Knowledge of enterprise infrastructure solutions, including enterprise directories, on-premises hosting platforms (vSphere/Hyper-V), and data center storage and networking.
  • Knowledge of cloud system engineering principles and considerations.
  • A strong desire for personal development and learning.
  • Client relationship skills and experience managing vendors.
  • Understanding of scaling technologies and solutions.
  • Ability to act independently and make decisions based on solid technical expertise and experience.
  • Strong understanding of multi-region environments and global connectivity requirements.
  • Understanding of security/compliance requirements as it relates to Azure services and regions.
  • Conceptual thinking and well-developed problem-solving skills.
  • In-depth knowledge and understanding of virtualization, disaster recovery frameworks and practices and data storage modelling.
  • Ability to work independently and in a team environment.
  • Ability to handle stress appropriately and interact well with others.
Education and Experience
  • Computer Science Degree or equivalent.
  • 3+ years of relevant Microsoft Azure experience.
  • 5 + years of experience in networking, network connectivity, directory services, databases, operating systems, inter-process communications, Storage Area Networking, VMware virtualization software and disaster recovery planning, implementation, and management.
  • 5+ years of experience in providing 2nd/3rd level SME support to end users.
  • Experience and comfort with delivering technical design workshops for management.
  • Experience in cloud architectures, including web, application, and database components.
  • Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Blob Storage, PowerShell DSC, Azure Automation, Azure Active Directory, and Azure Site Recovery.
  • Experience with Azure Governance and Best Practices (Role Based Access Control, Networking Architectures, Cost Management controls etc.).
  • Understanding of Azure SQL Database, Azure Functions, Logic Apps, Azure DevOps preferred.
  • Experience with migration readiness and planning tools (ex. Azure Migrate, Azure Site Recovery Planner).
  • Experience with infrastructure automation, including configuration management (Puppet, Chef, or PowerShell DSC) and infrastructure provisioning (ARM Templates or Terraform).
  • Experience with scripting languages (PowerShell / CLI) for deployment and management on Azure.
  • Current VMware and Data Center Administration certifications considered an asset.
  • Extensive experience but not limited to, managing, and optimizing Windows Server 2008, 2012, 2016 and 2019. Active Directory Domain Services, DNS, DHCP, Microsoft Exchange, VMware 6.5, Azure Cloud Services, Office 365, SQL.
  • Good knowledge of access control lists, advanced Group Policy Management, Windows Deployment Services and Windows Server Update Services management.
  • Extensive knowledge of storage and backup solutions, Veeam backup and replication and NetApp. Azure Backup and Site Recovery is an asset
  • Excellent knowledge of best practices around ITSM change management, problem management and incident management.
Language Requirements

English Essential

Security Clearance

Eligibility to obtain a Secret level security clearance

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