Branch Manager

3 weeks ago


Woodstock, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to join our team at BMO. As a key member of our retail banking sales and service team, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer experiences and drive business growth.

Key Responsibilities
  • Lead a team of sales and service professionals to achieve sales and service targets
  • Develop and implement sales and service strategies to drive business growth and customer satisfaction
  • Provide coaching and development opportunities to team members to enhance their skills and performance
  • Collaborate with internal stakeholders to leverage sales, fulfillment, and referral opportunities to improve share of wallet and acquire new customers
  • Monitor sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans to close performance gaps and resolve issues
Requirements
  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
  • Previous supervisory or management experience
  • In-depth knowledge of retail banking products and services
  • In-depth knowledge of competitive marketplace and trends in product offerings
  • In-depth knowledge of all branch operational processes and policies
  • In-depth knowledge of branch technologies, processes, and performance metrics
  • In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives
What We Offer

We offer a competitive salary range of $64,600.00 - $119,700.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable and accessible workplace, and we strive to help our employees grow and make an impact.


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