Branch Manager

7 months ago

Woodstock, Canada FirstOntario Credit Union Full time

**Why FirstOntario?**
- FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial intuition dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to loans and mortgages and highly qualified investment advice. Our Membership does more than save you money on fees, it also makes you an Owner. At FirstOntario, we believe the best way to ensure our success is by supporting the communities we serve. That's why our policies include volunteering our time, talent and resources to worthy local causes and events. It's also why we reinvest our profits in the same places they're earned, and why we sponsor programs that promote financial literacy and economic development.

**Job Overview**
The Branch Manager is accountable for leading a team of dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations.

**Role**
- Passionately run the branch as if it is your own franchise where trademark member experience take place with every interaction and business results soar
- Regularly coach and provide feedback to your team members to enable them to have confidence in what they do, help them grow and drive to excel
- Focus on the end-to-end member experience to build and maintain incredible relationships with those who do business with us
- Lead your team to help our members meet their short and long term financial goals
- Steward digital and multichannel usage to meet members' needs
- Work to develop and implement an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario
- Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions
- Involve your team while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets
- Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required
- Collaborate to collectively think of innovative ideas that drive business across the branch environment
- Build and utilize working relationships with internal business partners across the organization and external business contacts to support business goals
- Actively participate and encourage staff to join in community events as part of FirstOntario's overall commitment to Corporate Social Responsibility
- Utilize Lean methodology to streamline work processes and realize cost and resource efficiencies
- Be a change leader as FirstOntario continues to adapt to new and exciting ways of delivering business services
- Consider health & safety as a primary concern to ensure the overall well-being of your team and members
- Perform other duties we may need you to do

**Required Skills**:

- Hold a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience
- Have well-versed people management skills and possess a team building leadership style that is effective in coaching, developing, retaining and motivating a team to deliver on excellent service; experience supporting a unionized workforce is considered an asset
- Be technically sound in every aspect of the operations of a branch in the financial services industry and be knowledgeable of our products and services
- Be knowledgeable in financial markets and interest rate yield/changes and how they affect their business and the Credit Union
- Strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities
- Be analytical and detail orientated when it comes to sales reporting, identifying trends and reviewing the way we deliver our services
- Be adaptable and an organized multi-tasker that thrives in a fast pace, growing work environment
- Be quick to respond to requests for service from all of your clients
- Be comfortable using a computer particularly MS Office and ideally have a working knowledge of a banking system
- Be willing to work irregular hours as required to accommodate branch hours, member meetings, networking and community involvement
- Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures

**Our Story**

Our emphasis on service means we're constantly searching for new team members whose dedication to helping people is as powerful as their ambition to succeed. We're committed to providing professional development, and to extending employee activities beyond day-to-day operations to support the communities where we're located. Our people are the difference, it's a part of why we love coming

  • Branch Manager

    6 months ago

    Woodstock, Canada Desco Plumbing and Heating Supply Full time

    **The Opportunity** Reporting to the Regional Operations Manager, the Branch Manager will focus on the sales and operations of the Woodstock branch - accountable for achieving financial targets, business growth and directing the day-to-day aspects including the customer experience, employee engagement, counter and inside sales, margin, expense control,...

  • Branch Manager

    7 months ago

    Woodstock, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Branch Manager

    6 months ago

    Woodstock, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Management Trainee

    7 months ago

    Woodstock, Canada Enterprise Holdings Full time

    Start your career with Enterprise! We’re **hiring immediately **for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With...

  • Management Trainee

    7 months ago

    Woodstock, Canada Enterprise Holdings Full time

    Start your career with Enterprise! We’re **hiring immediately **for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With...

  • Management Trainee

    6 months ago

    Woodstock, Canada Enterprise Holdings Full time

    Start your career with Enterprise Mobility! We’re **hiring immediately **for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities....

  • Management Trainee

    7 months ago

    Woodstock, Canada Enterprise Holdings Full time

    Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of...

  • Personal Baking Associate

    6 months ago

    Woodstock, Canada TD Bank Full time

    **Work Location**: Woodstock, New Brunswick, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **SHORT TERM ASSIGNMENT - 12 MONTH CONTRACT** **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall...

  • Customer Service Representative

    2 months ago

    Woodstock, Canada BMO Financial Group Full time

    534 Dundas Street Woodstock Ontario,N4S 1C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Administrative Assistant/receptionist-part Time

    7 months ago

    Woodstock, Canada ReCar Woodstock Full time

    **Part-Time Administrative Assistant / Receptionist** Canada’s fastest growing pre-owned vehicle retailer is looking for a **Part-Time** **Administrative Assistant / Receptionist** **at our **ReCar Woodstock, NB** location. ReCar is an Atlantic Canadian company that is headquartered in Fredericton, New Brunswick and is built on the fundamental principles...

  • Administrative Assistant/receptionist-part Time

    6 months ago

    Woodstock, Canada ReCar Woodstock Full time

    **Part-Time Administrative Assistant / Receptionist** Canada’s fastest growing pre-owned vehicle retailer is looking for a **Part-Time** **Administrative Assistant / Receptionist**. ReCar is an Atlantic Canadian company that is headquartered in Fredericton, New Brunswick and is built on the fundamental principles of integrity and treating people with...

  • Customer Experience Associate

    7 months ago

    Woodstock, Canada Scotiabank Full time

    Requisition ID: 165601 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Personal Banker

    7 months ago

    Woodstock, Canada BMO Financial Group Full time

    534 Dundas Street Woodstock Ontario,N4S 1C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Dz Driver

    3 months ago

    Woodstock, Canada Gerrie Electric Wholesale LTD Full time

    Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and...

  • Customer Experience Associate, Woodstock

    2 months ago

    Woodstock, Canada TD Bank Full time

    **Work Location**: Woodstock, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: 21.50 - 27.05 CAD Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. This role is required to...

  • Financial Services Associate

    7 months ago

    Woodstock, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...

  • Customer Experience Associate

    4 weeks ago

    Woodstock, Canada Scotiabank Full time

       Requisition ID: 211850Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Personal Banking Associate

    6 months ago

    Woodstock, Canada TD Bank Full time

    **Personal Banking Associate**: - 432828BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 685 Main Street (Woodstock) **Employment Type** - Regular **City** - Woodstock **Time Type** - Part Time **Province/State** - New Brunswick **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department...

  • Membership Services Rep Wdy

    7 months ago

    Woodstock, Canada YMCA of Southwestern Ontario Full time

    Why the Y? The YMCA of Southwestern Ontario is committed to the development of healthy communities. Our locations, programs and services are designed to help our members and participants grow in spirit, mind and body and are open to people of all backgrounds, beliefs, and abilities. At the YMCA - you will feel connected to community, when your work...

  • Rental Coordinator

    3 weeks ago

    Woodstock, Canada Battlefield Div of Toromont Ind Ltd Full time

    **Rental Coordinator**: **Battlefield Equipment Rentals** **(a division of **Toromont Industries Ltd**.), one of Canada’s premiere Construction Rental Companies, has an immediate requirement for a Rental Coordinator in our Woodstock location. This is a fast-paced, constantly growing branch, which relies on our team-oriented atmosphere to help maintain and...