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Customer Service Representative

2 months ago


Dawson Creek, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented OMNI Customer Fulfillment Associate to join our team at Walmart Canada. As an OMNI Customer Fulfillment Associate, you will play a critical role in ensuring the timely and accurate delivery of online orders to our customers.

Key Responsibilities
  1. Pick and assemble orders from various temperature areas with a focus on quality and accuracy.
  2. Pack orders with attention to detail, ensuring that products are correctly identified and quantities are accurate.
  3. Ensure that products picked are of the highest quality, with no damaged products or freshest product selection.
  4. Document and label all orders correctly, interpreting and understanding documentation including pick slips, packaging details, and shipping labels.
  5. Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  6. Balance fulfillment responsibilities with customer interaction, offering service and supporting issues to resolution.
  7. Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area and operating material handling equipment safely.
  8. Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

To be successful in this role, you will require:

  • A strong attention to detail and ability to work accurately in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and ability to count accurately.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

As an OMNI Customer Fulfillment Associate at Walmart Canada, you will have the opportunity to develop your skills in the retail industry and work in a dynamic and fast-paced environment. We offer a competitive rate of pay, starting at $18.40 per hour, and opportunities for career growth and development.