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Retail Store Supervisor

2 months ago


Newmarket, Ontario, Canada Petro Canada Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Petro Canada. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring that our stores operate efficiently and effectively.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Store Operations: Ensure that the store is well-organized, clean, and safe for customers and employees.
  • Customer Service: Provide exceptional customer service and resolve customer complaints in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, receive and process shipments, and maintain accurate inventory records.
  • Merchandising: Plan and implement visual merchandising displays and maintain a visually appealing store environment.
  • Reporting and Analysis: Prepare and submit regular sales reports and analyze sales data to identify trends and opportunities for improvement.
  • Training and Development: Provide training and coaching to sales associates to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail or customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional development.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and initiatives in place to support employees from diverse backgrounds.