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Deli and Cheese Team Lead
2 months ago
- Provide exceptional customer service and support the Farm Boy vision of delivering the best fresh shopping experience.
- Develop a passion for food and confidently handle customer questions and comments.
- Utilize Farm Boy Service Standards to welcome, greet, and offer customer assistance as required.
- Package, stock, and rotate display counters to ensure high-quality products and accurate signage.
- Maintain a clean and safe work environment by performing general housekeeping tasks, including sweeping, mopping, and dusting.
- Comply with corporate policies, particularly those related to Health and Safety, Food Safety, and equipment use.
- Perform designated opening and closing procedures and assist team members as needed.
- Superior customer service, organizational, and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience.
- Ability to work with minimal supervision, maintaining high standards for quality, attention to detail, and cleanliness.
- Effective communication style, both written and oral, in a team environment.
- Flexibility to work weekends, evenings, and holidays.
- Fluency in English and French is an asset.
- Required to stand for extended periods during shifts.
- Required to lift, carry, or handle heavy objects.
- Adapt to temperature changes, working on the retail floor, in coolers, and freezers.