Claims Specialist

6 hours ago


Brossard, Quebec, Canada Metro Supply Chain Full time

{"h1": "Claims Agent Role at Metro Supply Chain", "p": "At Metro Supply Chain, we are seeking a skilled Claims Agent to join our team. As a Claims Agent, you will be responsible for collecting complaints and claims, goods and/or property, and working closely with our customers to resolve issues in a timely and professional manner.", "h2": "Key Responsibilities", "ul": ["Investigate and analyze damages and interests", "Respond to customer inquiries within the scope of your knowledge", "Listen, analyze, and diagnose the nature of customer problems", "Support and take responsibility for resolving customer issues at the first point of contact", "Ensure customer satisfaction", "Perform thorough clerical tasks", "Maintain harmonious relationships with customers and the internal team", "Solve practical problems using multiple variables in situations where current standards are limited"]}


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