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HR Business Partner
2 months ago
We are seeking a highly skilled and experienced HR Business Partner to join our Corporate team at Rogers Communications. As an HR Business Partner, you will play a critical role in supporting our Residential Sales team by providing expert HR guidance and support.
Key Responsibilities- Partner with Telesales leadership to identify and understand their needs and the needs of their team members in building a high-calibre and highly engaged workforce.
- Provide consultation on issues related to legal and procedural compliance, employee/labour relations, workforce planning, talent and performance management, compensation, and organizational development.
- Build strong relationships and credibility with all levels of management and support employee escalations.
- Be results-oriented and have a demonstrated ability to handle multiple priorities.
- Through knowledge transfer, coaching, and training, increase the ability of business unit managers and staff to independently action and resolve employee relations issues and facilitate change management.
- Work on national HR projects and programs: planning and implementing projects (timelines and milestones) for key initiatives, both regional and national in scope.
- Partner with leadership to improve HR practices, process decisions, and programs.
- Assist leadership with building effective practices to meet business and employee needs.
- Influence and empower leaders to accelerate the growth and development of their teams.
- Motivate and support an inclusive and diverse culture.
- Keep current on business knowledge, internal to the function and across the Company.
- Seek out development opportunities to expand knowledge and experience.
- Participating on industry/HR committees to seek out and implement 'best practices.'
- Partner with leadership to identify and understand their needs and effectively communicate and execute national HR programs.
- Provide data and analysis to support multiple HR projects & ensure timely completion.
- 3-5 years progressive Human Resources experience, preferably as a generalist.
- Post-secondary degree with concentration in Business/Human Resources and/or CHRP/CHRL designation and/or equivalent work experience required.
- Demonstrated interpersonal and communication skills to effectively deal with multiple stakeholders.
- Proven ability to influence, lead with trust and empathy, and build strong client relationships with clients.
- Ability to diagnose complex employee relations issues in a timely manner.
- Comfortable with change and managing to tight timelines.
- Sound listening, analytical, and problem-solving skills to enable resolution of people-related challenges in a sensitive and diplomatic manner.
- Highly organized with the ability to multi-task.
- Excellent facilitation/presentation skills.
- Computer literacy with MS Office Suite is required.
