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Sales Floor Coordinator

2 months ago

Toronto, Ontario, Canada Shell Gas Station Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Shell Gas Station. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our sales floor, ensuring that our customers receive exceptional service and that our store operates efficiently and effectively.

Key Responsibilities
  • Assign Sales Floor Staff: Supervise and coordinate the activities of sales floor staff, ensuring that they are working efficiently and effectively to meet customer needs.
  • Merchandise Management: Order and manage merchandise, ensuring that our store is well-stocked and that our customers have access to a wide range of products.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that our customers receive exceptional service.
  • Inventory Management: Organize and maintain inventory, ensuring that our store is well-stocked and that our customers have access to the products they need.
  • Performance Reviews: Conduct regular performance reviews with sales floor staff, providing feedback and coaching to help them improve their performance.
  • Support for Newcomers and Refugees: Provide support and training to newcomers and refugees, helping them to integrate into our team and succeed in their roles.
  • Support for Indigenous People: Offer mentorship, coaching, and networking opportunities to Indigenous workers, helping them to succeed in their roles and advance in their careers.
  • Work Environment: Create a welcoming and inclusive work environment, ensuring that all employees feel valued and respected.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail or sales environment
  • Language: English
  • Work Hours: 40 hours per week