Sales Consultant

2 months ago

Mississauga, Ontario, Canada Holt, Renfrew & Co. Full time
About the Role

Holt Renfrew is seeking a highly skilled Sales Consultant to join our team. As a Sales Consultant, you will be responsible for developing deep, long-lasting relationships with customers, increasing sales, service, and loyalty.

You will be an expert in our products, able to provide exceptional customer service, and work collaboratively with colleagues to achieve department goals. If you have a passion for fashion, a strong work ethic, and excellent communication skills, we encourage you to apply.

Key Responsibilities
  1. Sell the entire store and wardrobe to customers from head to toe
  2. Develop long-term customer relationships by engaging with customers and understanding their needs
  3. Cultivate new customers and introduce them to Holt Renfrew
  4. Stay up-to-date with fashion and style trends and provide expert advice to customers
  5. Focus on the customer, understanding their preferences, needs, and dislikes
  6. Demonstrate product and style expertise, highlighting how it will satisfy the customer's needs
  7. Perform floor recovery, visual merchandising, price change, and related sales support tasks
  8. Ensure compliance with all Health & Safety policies and requirements
  9. Comply with privacy policies, regulations, and cyber security measures
Requirements
  1. Proven ability to exceed sales targets
  2. Knowledgeable of wardrobing and styling techniques
  3. Expertise in establishing customer relationships that translate into sales
  4. Skilled at the emotional aspects of a sale, connecting with customers and leveraging relationships
  5. Highly collaborative, working with and through others in a team-oriented environment
  6. Entrepreneurial, competitive, self-confident, and self-motivated
  7. Able to work in a fast-paced environment with minimal supervision
  8. Able to work a flexible schedule, including nights, weekends, and holidays
  9. Minimum of three or more years of experience in a commission sales environment
  10. Prior retail sales experience in a luxury environment preferred
About Holt Renfrew

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees. If you are contacted for a job opportunity and require accommodation, please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process.

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