Team Lead

2 weeks ago


Brighton, Newfoundland and Labrador, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Tim Hortons. As a Team Lead, you will be responsible for leading a team of diverse members and delivering exceptional service to every guest, every time.

Key Responsibilities
  • Lead by example and motivate team members to achieve high standards of guest service, quality, and cleanliness.
  • Build positive relationships with team members and guests, and foster a positive work environment.
  • Support the Restaurant Manager and Owner in the day-to-day operations of the restaurant, including training team members and ensuring compliance with company policies and procedures.
  • Develop and implement strategies to improve guest satisfaction, sales, and profitability.
  • Monitor and control labor costs, inventory, and other operational metrics.
Requirements
  • High school diploma required.
  • Must be fluent in English.
  • Available to work weekends.
  • Must have 1 year supervisory experience in restaurants.
  • Ability to use restaurant management software.
What We Offer
  • Competitive wages.
  • Comprehensive training.
  • Incentive and recognition programs.
  • Team Tim Hortons Scholarship Program.
  • Advancement opportunities.
  • Community involvement.

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