Global Marketing Director

5 days ago

Golden Horseshoe, Canada LHH Full time
{"h3": "Job Title: Global Marketing Director & Customer Experience Specialist"}

As a Global Marketing Director & Customer Experience Specialist, you will play a critical role in shaping the company's brand, marketing, and customer experience initiatives. This position requires a strategic thinker with exceptional leadership skills, a deep understanding of marketing and customer experience principles, and the ability to drive business growth through innovative marketing strategies.

About the Role

The Global Marketing Director & Customer Experience Specialist will lead the development and implementation of a global marketing strategy that drives business growth, enhances customer experience, and reinforces the company's position as a leader in the industry.

Key Responsibilities
  • Develop and execute a global marketing strategy that aligns with the company's business objectives and enhances customer experience.
  • Lead a team of marketing professionals to create and implement marketing campaigns, manage brand reputation, and drive business growth.
  • Collaborate with cross-functional teams to develop and implement customer experience initiatives that drive customer loyalty and retention.
  • Manage the development and implementation of marketing budgets, campaigns, and programs to achieve business objectives.
  • Develop and maintain relationships with key stakeholders, including customers, partners, and employees, to ensure alignment and support for marketing initiatives.
Key Deliverables
  • Develop and execute a comprehensive marketing strategy that drives business growth and enhances customer experience.
  • Lead the development and implementation of marketing campaigns, programs, and initiatives that achieve business objectives.
  • Manage the development and implementation of customer experience initiatives that drive customer loyalty and retention.
  • Develop and maintain relationships with key stakeholders to ensure alignment and support for marketing initiatives.
Requirements
  • Master's/Bachelor's degree in marketing, communications, or a related field.
  • Minimum 10 years of experience in marketing leadership roles, with a proven track record of driving business growth and enhancing customer experience.
  • Strong leadership and management skills, with the ability to lead and motivate a team of marketing professionals.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
  • Strong analytical and problem-solving skills, with the ability to develop and implement marketing strategies that drive business growth and enhance customer experience.
About Armstrong Fluid Technology

Armstrong Fluid Technology is a global leader in the design, engineering, and manufacturing of sustainable, energy-efficient systems. Our reputation and brand are synonymous with innovation, collaboration, and exceptional customer experiences. We are committed to creating a sustainable business model that produces innovative energy-saving solutions to offer optimum lifetime building performance.

Job Description Summary

This role requires a strategic thinker with exceptional leadership skills to develop and implement a global marketing strategy that drives business growth, enhances customer experience, and reinforces the company's position as a leader in the industry.

Key Skills and Qualifications
  • Strategic thinking and leadership skills
  • Deep understanding of marketing and customer experience principles
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Minimum 10 years of experience in marketing leadership roles
What We Offer
  • A dynamic and innovative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a global leader in the industry

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