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Service Advisor
2 months ago
We are seeking a highly skilled Service Advisor to join our team at Guy's Tire Sales Inc. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities- Customer Service: Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Service Coordination: Coordinate with technicians to ensure timely and efficient service delivery, ensuring that customers receive their vehicles on time.
- Communication: Communicate effectively with customers, technicians, and other stakeholders to ensure seamless service delivery.
- Problem-Solving: Troubleshoot and resolve customer complaints in a fair and professional manner.
- Teamwork: Collaborate with the service team to achieve sales and customer satisfaction goals.
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- Work Conditions: Fast-paced environment, work under pressure, physically demanding, repetitive tasks, standing for extended periods
- Personal Suitability: Punctuality, excellent oral communication, excellent written communication, flexibility, organized, reliability, team player
- Language: Langue de travail: Anglais
- Work Hours: Heures de travail: 36 to 44 hours per week
