Technical Client Engagement Specialist
3 weeks ago
Technical Client Engagement Specialist
We are looking for a dedicated Technical Client Engagement Specialist to become a part of our dynamic team. This role will act as a vital link between our organization and our esteemed clients, focusing on technical support and solutions. Key responsibilities include:
- Delivering both on-site and remote technical assistance to high-profile clients.
- Diagnosing and resolving technical issues via phone or in-person interactions.
- Setting up and configuring computer systems and software applications.
- Managing and fulfilling service requests efficiently.
- Tailoring technical solutions to meet specific client requirements.
- Educating clients on system usage and notifying management of any arising concerns.
Minimum qualifications:
- A minimum of 5 years of experience in desktop and software support, along with hardware expertise.
- A technical degree or equivalent professional experience.
- Exceptional communication skills and familiarity with a variety of technologies.
About NTT DATA Services:
NTT DATA Services stands as a global frontrunner in IT and business services. We empower our clients to evolve through innovative technology solutions and consulting services. Our commitment lies in fostering a diverse and inclusive workplace for all team members.
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