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Senior Manager or Director, Operations Improvement Consultant

2 months ago


Markham, Ontario, Canada BDO Full time

Transforming Businesses through Operational Excellence

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of continuous learning and growth.

Your Opportunity

Our Southwestern Ontario office is seeking a Senior Manager/Director, Operations Improvement Consulting to join the Operations Consulting team. As a key member of our team, you will be responsible for:

  • Delivering high-quality consulting services in various areas, including strategy formulation, business planning, and process improvement.
  • Assisting with the development of recommendations and presentations for client engagements.
  • Planning, managing, and executing work in conjunction with a variety of engagements.
  • Communicating findings to client personnel and developing effective solutions.
  • Providing recommendations for improvement.
  • Working closely with senior consultants to execute deliverables.
  • Maintaining a proactive and logical approach to information gathering, with an ability to combine complex ideas and present information clearly and effectively.
  • Supporting the growth of BDO's Strategy and Operations Practice in the GTA within its targeted industries.

How We Define Success

We define success for this role as:

  • Demonstrating BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
  • Understanding your client's industry, challenges, and opportunities, and delivering high-quality work that meets their needs.
  • Identifying, recommending, and implementing effective service delivery to clients.
  • Sharing in an inclusive and engaging work environment that develops, retains, and attracts talent.
  • Actively participating in the adoption of digital tools and strategies to drive an innovative workplace.
  • Growing your expertise through learning and professional development.

Your Experience and Education

We are looking for candidates with:

  • A post-secondary degree program (Industrial Engineering or Manufacturing Engineering would be considered an asset).
  • Direct experience with Operational Improvement.
  • Experience working with mid-market clients, specifically in the manufacturing space.
  • Proven analytical skills and systematic problem-solving abilities.
  • Developed oral and written communication skills with the ability to interact effectively at all levels of the organization.
  • Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.
  • Comfortable working on site in manufacturing operations.
  • Deep knowledge of Operational Excellence approaches, including Lean Manufacturing, Six Sigma, and continuous improvement practices.
  • Demonstrated understanding of the consulting process and ability to build client relationships and sell professional products.