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Ambulatory Clinic Registration Clerk
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Vancouver, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking a highly organized and detail-oriented Ambulatory Clinic Registration Clerk to join our team at BC Women's Hospital & Health Centre in Vancouver, BC.Key ResponsibilitiesSchedule and book patient appointments and follow-up appointments using a computerized scheduling system, ensuring accurate and timely communication with patients...
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Ambulatory Clinic Registration Clerk
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking a highly organized and detail-oriented Ambulatory Clinic Registration Clerk to join our team at BC Women's Hospital & Health Centre in Vancouver, BC.Key ResponsibilitiesSchedule and book patient appointments and follow-up appointments using a computerized scheduling system.Receive and register patients upon arrival, ensuring...
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Ambulatory Clinic Registration Clerk
4 weeks ago
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Patient Registration Coordinator, Ambulatory Services
3 months ago
Patient Registration Coordinator, Ambulatory Services
PHSA
Key Responsibilities
- Utilize an electronic scheduling platform to manage and coordinate patient appointments, including complex interdisciplinary bookings, ensuring all arrangements align with patient and departmental needs while providing accurate information regarding dates, times, and locations to patients and clinicians.
- Register patients upon their arrival using a computerized system, ensuring all demographic and relevant information is complete and accurate, and notify the appropriate healthcare professional of the patient's arrival.
- Perform various clerical tasks such as answering phone calls, addressing inquiries, retrieving patient files, welcoming patients and families, and generating daily or monthly schedules while escalating complex issues to the relevant personnel.
- Organize and maintain patient charts by employing the correct forms and filing methods in accordance with established protocols, including contacting healthcare providers to verify client information and documentation for record accuracy.
- Handle referral processes by collecting additional or missing information, conducting data entry, and managing related paperwork.
- Schedule new referrals based on established guidelines, collaborating with physicians, clinic nurses, and allied health professionals to ensure appropriate scheduling based on clinical criteria.
Required Qualifications
- Completion of secondary education.
- A minimum of two years of recent experience in a similar role, or an equivalent combination of education, training, and experience.
Desired Skills
- Proficient typing skills (minimum 45 words per minute) and familiarity with medical terminology.
- Strong verbal and written communication abilities.
- Effective interpersonal skills to interact with diverse individuals.
- Ability to organize and prioritize work effectively.
- Competence in operating relevant office equipment.
- Capability to perform the physical tasks associated with the role.
- Commitment to understanding and engaging with the Truth & Reconciliation Commission's Calls to Action and related initiatives.
- A strong asset would be knowledge of the social, economic, and historical contexts affecting Indigenous communities, as well as familiarity with Indigenous Cultural Safety and anti-racism principles.
What We Offer
At PHSA, every employee plays a crucial role in delivering exceptional patient care. Whether you are directly involved in patient services, conducting research, or supporting operational functions, your contributions significantly impact the health and well-being of individuals across the province. We prioritize your well-being as well, providing a range of health, wellness, and professional development programs to support you both at work and in your personal life.
- Join one of the largest employers in British Columbia, with extensive opportunities for career growth, development, and recognition of employee contributions.
- Access to professional development through our comprehensive training programs, including over 2,000 courses.
- Enjoy a robust benefits package, including a municipal pension plan and wellness resources.
- Benefit from annual statutory holidays and generous vacation entitlements.
- PHSA supports flexible work arrangements to accommodate employee needs.
- Take advantage of WorkPerks, a discount program offering various local and national discounts.
About PHSA
PHSA is dedicated to enhancing the health of women, newborns, and families through a comprehensive array of services, research, and education. We are committed to employment equity and encourage all qualified individuals to apply, recognizing that our diverse workforce is essential to providing the best care for our varied patient populations.
Reconciliation is a continuous journey that requires shared responsibility. PHSA is committed to supporting Indigenous Peoples in their path toward self-determination and creating opportunities that align with the Truth and Reconciliation Commission's Mandate.
