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Retail Business Development Manager

2 months ago


Toronto, Ontario, Canada Lindt & Sprüngli (Canada), Inc Full time
Senior Manager, Retail Business Development

As a key member of our retail team, you will be responsible for leading and overseeing all business development leasing functions for Lindt retail locations across Canada.

Key responsibilities include:

  • Managing site selection, construction of new stores, remodels, special projects, and initiatives in stores
  • Contributing to retail growth strategies and enhancing the overall customer experience
  • Supporting and contributing to retail growth strategic planning to meet business objectives
  • Leading the semi-annual store portfolio strategic review process with senior leadership, cross-functional partners, and external consultants
  • Partnering closely with Finance and Operations partners to establish Investment Requests related to Store Development
  • Preparing and presenting executive presentations of all Real Estate Proposals; preparing letters of intent/proposals prior to Executive approval and submitting finalized documentation to appropriate parties, including external consultants and property leasing offices
  • Coordinating documentation for Legal counsel on lease agreements and ensuring all leases are executed prior to start of construction
  • Collaborating with external and cross-functional teams, including architects, contractors, and visual merchandisers, to create inviting and functional store environments
  • Internally managing all real estate initiatives, including leasing processes, and maintaining a pipeline of future business development, including new stores, remodels, relocations, short-term extensions, and kickouts
  • Evaluating and improving lease language consistently when negotiating proposals, prior to executive review
  • Maintaining a database of existing stores and lease renewal data
  • Acting as the liaison with mall leasing executives and mall management
  • Building partnerships with shopping center developers throughout Canada to obtain relevant and timely information about their locations and share relevant information about Lindt Canada
  • Attending trade shows to prospect new locations for pipeline and maintaining relationships with developers
  • Developing and managing the store development budget, ensuring cost-effectiveness in all initiatives
  • Monitoring expenses related to renovation, facilities, and leasing activities to align with financial targets
  • Leading Store Development projects, including the planning and execution of new stores, renovations, and relocations until the handover to Store Operations team
  • Maintaining global store development standards and retail store branding in local markets, and providing guidance and training to internal and external parties
  • Providing direction to Design & Construction partners, ensuring that projects are completed to budget submissions, all necessary permits are obtained in a timely manner, projects are met to code requirements, and ensuring quality control
  • Traveling to markets as needed to support strategic planning and ensuring initiatives are executed as intended while on time and on budget

Requirements:

  • 5+ years' experience in retail site selection with in-depth market and industry knowledge
  • Post-secondary education, or equivalent experience in senior-level Retail Operations
  • Experience with developing and executing strategic plans in a Retail environment
  • Exceptional communication, presentation, and networking skills, and an ability to work cross-functionally
  • Excellent strategic leadership and project management abilities
  • Experience with all shopping center types
  • A thorough understanding of architectural, construction, and commercial real estate processes
  • A proven track record of successfully managing multiple real estate projects in a fast-paced and results-driven work environment
  • Proficient in Excel, Word, PowerPoint

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.