Pharmacy Operations Supervisor

4 weeks ago

Yorkton, Canada Loblaw Companies Limited Full time

Referred candidates should not apply directly to this position.

All referred candidates must first be submitted through the designated internal system by a current Loblaw Colleague.

Join us in making a meaningful impact in communities across Canada, where authenticity, trust, and connection are valued as we shape the future of retail in Canada, together. Our unique position as one of the largest employers in the country, along with our commitment to positively influence the lives of all Canadians, offers our colleagues a variety of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we thrive through teamwork and dedication, setting high standards for ourselves and those around us. Whether you are beginning your career, re-entering the workforce, or seeking a new opportunity, this is the place for you.

This role reports to the Director of Pharmacy Operations and is accountable for the accurate and timely receipt, preparation, and delivery of prescriptions. You will ensure sufficient inventory levels to meet patient needs and provide counsel with appropriate documentation to all patients. Foster friendly, positive, and proactive interactions with all internal and external customers while creating awareness and educating customers through public relations initiatives. Additionally, oversee and guide staff, with responsibility for the financial and operational success of the department.

Key Responsibilities:

• Supervise and provide direction to team members
• Responsible for recruiting and managing staff performance
• Accountable for the financial and operational success of the pharmacy department
• Prepare, dispense, and manage medications accurately and promptly for patients
• Ensure adequate inventory levels of medications and over-the-counter supplements to meet patient needs
• Counsel patients regarding new and additional medications with a friendly, positive, and proactive approach
• Create awareness and educate customers through public health initiatives and clinics
• Provide timely and effective resolutions to patient needs and physician requests/issues
• Analyze and review budgeted sales and net contributions
• Identify and report sales opportunities both internally and externally
• Monitor and control costs at all levels within the pharmacy department

Qualifications:

• Bachelor of Science in Pharmacy and a valid Class A Pharmacist license are essential
• Minimum of 3 years of experience in a retail pharmacy environment
• Strong verbal communication and interpersonal skills
• Proven people management skills with the ability to motivate and coach others
• Excellent customer service skills and a strong sense of professionalism
• Demonstrated ability to grow the business using community-based marketing strategies
• Strong problem-solving skills, including experience in formulating and executing action plans
• Proficient personal computing skills, with knowledge of pharmacy management systems being a definite asset

At Loblaw, we take pride in helping Canadians live life well. We seek talented individuals who are passionate about providing an exceptional experience for our pharmacy customers and delighting them at every step. We offer progressive career paths, comprehensive training, flexibility, and a competitive benefits package. Join us in our vision and passion for delivering superior customer experiences. Be part of our expanding Health & Wellness philosophy that encompasses Pharmacy, Dietitian, Medical, and Optical services.

Our Commitment:

Our dedication to sustainability and social impact is integral to our business operations, focusing on areas where we can make the most significant difference. Our approach is based on three pillars – Environment, Sourcing, and Community – and we continuously seek ways to demonstrate leadership in these critical areas. Our CORE Values – Care, Ownership, Respect, and Excellence – guide our decision-making and are embodied in our company culture. We provide our colleagues with progressive career opportunities, comprehensive training, flexibility, and competitive benefits – reasons why we are recognized as one of Canada's Top Employers, Best Diversity Employers, Greenest Employers, and Top Employers for Young People.

If you are uncertain whether your experience aligns with every requirement listed, we encourage you to apply regardless. We value diverse perspectives and experiences that can enhance our team.

We maintain a long-standing commitment to diversity, equity, and inclusion, recognizing that it enriches our workplace and shopping experience. We strive to create accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (visible or invisible, temporary or permanent) can be made at any stage of the application and employment process. We encourage candidates to communicate their accommodation needs to ensure equitable opportunities.

Important Note:
Candidates who are 18 years or older will be required to undergo a criminal background check. Details will be provided during the application process.

About Loblaw Companies Limited

Loblaw Companies Limited is a leader in food and pharmacy, the largest retailer in Canada, and a significant unit holder of Choice Properties Real Estate Investment Trust. Loblaw offers Canadians a wide range of products and services, including grocery, pharmacy, health and beauty, apparel, general merchandise, financial services, and wireless mobile products. With nearly 2,500 corporate, franchised, and Associate-owned locations, Loblaw and its franchisees employ approximately 200,000 full- and part-time employees, making it one of Canada's largest private sector employers.

Loblaw's purpose – Live Life Well – prioritizes the needs and well-being of Canadians, who make one billion transactions annually in our stores. Loblaw is well-positioned to meet and exceed those needs through convenient locations, over 1,050 grocery stores across the value spectrum, full-service pharmacies at more than 1,300 locations, and three of Canada's top consumer brands. We are always on the lookout for talented individuals to join our team. Your fresh future starts here.

A Note on Recruitment Fraud:
Please be aware that recruitment fraud has impacted several Canadian companies. In these schemes, individuals posing as legitimate recruiters may request personal information and payment from job seekers. Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage of the recruitment process.

To avoid falling victim to recruitment fraud:

  • Do not respond to unsolicited offers from unfamiliar individuals
  • Do not disclose personal or financial information via text messages
  • Check documents for poor grammar and spelling, as these may indicate fraud
  • Be cautious of employers or agents using webmail addresses such as @Yahoo or @Hotmail
  • Hover over email addresses to verify the sender's details
  • If you are asked for payment of any kind from a recruiter, contact your local police department, as this is likely to be fraud.

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