Front Desk Hotel Associate

6 days ago


Castlegar, Canada Canadas Best Value Inn & Suites Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Canadas Best Value Inn & Suites. As a Front Desk Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and performing various administrative tasks.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner
  • Provide information on hotel facilities and services to guests, including amenities and local attractions
  • Perform clerical duties such as faxing, filing, and photocopying
  • Answer telephone calls and relay messages to guests and staff
  • Assist guests with special needs and provide support as required
  • Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment for guests
  • Provide exceptional customer service to ensure guest satisfaction and loyalty
Requirements
  • Secondary (high) school graduation certificate
  • Experience in a customer service or hotel front desk role is an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Attention to detail and organizational skills
Work Environment

As a Front Desk Hotel Clerk, you will work in a dynamic and fast-paced environment, interacting with guests and staff on a daily basis. You will be required to stand for extended periods and perform physical tasks such as lifting and carrying.

What We Offer
  • A competitive hourly rate
  • A comprehensive benefits package
  • Opportunities for career advancement and professional growth


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