Dayforce Support Specialist

3 weeks ago


Toronto, Ontario, Canada ShoreWise Consulting Full time

ShoreWise Consulting is seeking a dedicated and knowledgeable Dayforce Support Specialist to join our team. In this role, you will provide exceptional technical support to clients utilizing the Dayforce platform, specifically focusing on Payroll and Workforce Management modules.

As a Dayforce Support Specialist, you will be responsible for:

  • Troubleshooting and resolving technical issues related to Dayforce Payroll and Workforce Management functionalities.
  • Providing clear and concise guidance to clients on Dayforce system features and best practices.
  • Documenting support interactions and maintaining accurate records of client inquiries and resolutions.
  • Collaborating with internal teams to escalate complex issues and ensure timely resolution.

The ideal candidate possesses a strong understanding of Dayforce software, excellent communication skills, and a commitment to delivering exceptional customer service.



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