Investor Services Associate

1 month ago


Mississauga, Ontario, Canada SS&C Technologies Full time
Company Overview:
SS&C Technologies is a leading global provider of investment and financial services, as well as software solutions tailored for the financial services and healthcare sectors.

With a workforce exceeding 20,000 employees across more than 90 offices in 35 countries, SS&C is recognized as a top company in revenue generation.

Our products and services are utilized by approximately 18,000 organizations in the financial services and healthcare industries, ranging from the largest institutions to local firms, for managing and accounting for their investments.

Position Summary:
We are seeking talented individuals to join our team in the role of Investor Services Associate.

SS&C Technologies promotes a welcoming and inclusive environment, encouraging applicants from diverse backgrounds to consider a career with us.

Work Environment:
We offer a Hybrid Work Model and a Business Casual Dress Code, including jeans.
Our benefits include Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, and comprehensive Medical, Dental, and Vision plans, along with an Employee Assistance Program and Parental Leave.

Diversity & Inclusion:
We are committed to fostering a culture that welcomes, celebrates, and thrives on diversity.

Key Responsibilities:
- Serve as the primary contact for fund investors and managers through email and telephone communication.
- Prepare and validate investor statements in accordance with fund accounting data.
- Generate wire transfer instructions based on investor and/or fund management directives using various online banking platforms.
- Confirm that expected cash transactions have been processed by the bank and relay this information to fund accounting and/or management.
- Adhere to departmental policies and procedures for the processing of the aforementioned activities.
- Possess equivalent experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services.
- Hold an undergraduate degree or equivalent experience.
- Demonstrate advanced proficiency in Microsoft Office, particularly Excel.
- Experience in the financial services sector is advantageous.
- Overtime may be necessary to fulfill client and departmental obligations.
- Due to our global client base, coverage on Canadian holidays may be required.
- Exhibit excellent interpersonal skills and a strong customer service orientation.
- Ability to thrive in a fast-paced environment and adapt to shifting priorities, ambiguity, and rapid changes.

SS&C Technologies is dedicated to creating a positive, equitable, and progressive workforce. We are committed to accommodating applicants with disabilities throughout the hiring process and will collaborate with those requesting accommodations at any stage.

To explore this opportunity further, please apply through our careers page on the corporate website.



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