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Customer Service Representative

2 months ago


Dawson Creek, Canada Lordco Auto Parts Full time

About Lordco Auto Parts

We are a leading retailer of automotive parts in Western Canada, with a strong commitment to customer service and employee satisfaction.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cash Handling Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing cash register transactions, and maintaining a clean and organized showroom.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process cash register transactions, including handling cash, cheques, debit, credit card, and gift card payments.
  • Balance cash register and handle financial paperwork, ensuring accuracy and attention to detail.
  • Maintain showroom inventory and workspace cleanliness, adhering to company standards.
  • Process refunds and returns, ensuring customer satisfaction and resolving any issues.

Requirements

  • Cash-handling and customer service experience is preferred.
  • Strong interpersonal skills, with the ability to interact with customers in a friendly, enthusiastic, and positive manner.
  • Strong attention to detail, time management, and problem-solving skills.
  • Ability to work independently and as part of a team, managing multiple priorities.
  • Ability to lift items up to 50lbs.

What We Offer

  • Competitive starting wage of $17.40/hour.
  • Opportunities for career growth and development within a dynamic and inclusive team.
  • A comprehensive benefits package, including extended health and dental coverage, life insurance, and education assistance.
  • A fun and supportive work environment, with a focus on employee well-being and work-life balance.