Customer Service Representative

1 week ago


Dawson Creek, Canada Electrical & Automation Industry Careers Full time
About the Role

The Customer Service Representative - Counter Sales is a key member of our team, responsible for providing exceptional customer service and support to our clients in the electrical distribution industry.

Key Responsibilities
  • Customer Service: Provide timely and effective support to customers, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including electrical distribution solutions and automation systems.
  • Sales and Quotations: Generate sales orders and quotations, ensuring accuracy and attention to detail.
  • Team Collaboration: Work closely with colleagues to achieve sales targets and provide support as needed.
  • Continuous Improvement: Stay up-to-date with industry trends and developments, identifying opportunities for process improvements and suggesting solutions.
Requirements
  • Electrical Distribution Experience: Previous experience in the electrical distribution industry, preferably in a sales or customer service role.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
  • Technical Skills: Proficiency in MS Office and ability to learn new software applications.
  • Physical Demands: Ability to lift and move objects, as well as work in a fast-paced environment.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional development and career advancement.
  • Collaborative Team Environment: A dynamic and supportive team environment.


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