Regional Operations Manager, Training Centers
1 week ago
About This Role
CAE is a leading provider of digital immersion solutions, delivering innovative training and operational support services to customers worldwide. With a rich history of industry firsts and a commitment to excellence, we continue to revolutionize the customer experience and push the boundaries of what is possible.
The Role We Are Offering
As a Regional Leader, Training Center Operations Central, you will be responsible for leading a team of dedicated professionals in providing aircrew and aircraft maintenance training, as well as simulator maintenance and updates. You will work closely with the Training Centers Operation (TCO) team to execute In-Service Support contracts (ISS) and ensure the delivery of high-quality training services to our customers.
Key Responsibilities
- Lead a team of 115+ professionals in providing aircrew and aircraft maintenance training, simulator maintenance, and updates.
- Manage and lead site teams, ensuring the resources and means are available to deliver on contractual mandates, aircrew instruction, aircraft maintenance instruction, training device maintenance, and continuous improvement.
- Recruit, evaluate, and develop a team of project managers and site managers to ensure all projects are successfully completed within time, cost, scope, and quality constraints.
- Manage governance activities with executive management, identify and resolve operational problems, and minimize delays.
- Collaborate with customers and Training squadrons staff to ensure successful project delivery.
- Ensure the delivery of maintenance and customer support services meets or exceeds all contract requirements or customer needs, while respecting scope, budget, and schedule constraints.
- Liaise with internal CAE departments to solve issues, improve solutions, and recommend best practices.
- Contribute to the development and implementation of organizational strategies, policies, and practices.
- Act as principal liaison with the assigned government Program Office/Quality Assurance Representative.
- Ensure adequate safety and security standards are established and maintained.
Requirements
- Minimum of 10 years in a leadership position with multiple subordinates, including minimum 4 years of Project Management responsibility.
- Excellent business, organizational, and time management skills.
- Ability to work autonomously to tackle a broad scope of customer requirements.
- Management experience dealing with organizational, logistics, technical, and training issues.
- Experience managing teams in a military or mission-oriented environment.
- Strong communication and interpersonal skills.
- Ability to effectively deliver oral presentations to management and customers.
- Ability to work independently and direct subordinates.
- Ability to work overtime when needed.
- Strong record of management success.
- Firm understanding/familiarity of the RCAF environment.
- Familiar with learning processes employed in aviation professional training centers.
- Superior interpersonal and communication skills in English, French an asset.
- Eligibility to work in Canada either as a Canadian Citizen, a Permanent Resident, or with a valid Work Permit.
- Capable of obtaining and maintaining both Controlled Goods Clearance and a Level II NATO Secret security clearance.
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Montreal, Quebec, Canada CAE Full timeAbout This RoleCAE is a leading provider of digital immersion solutions, committed to making the world a safer place. With a rich history of innovation, we continue to revolutionize training and operational support solutions in civil aviation, defense, and security, and healthcare. As a trusted partner to customers worldwide, we deliver solutions that meet...
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Montreal, Quebec, Canada CAE Full timeAbout This RoleCAE is a leading provider of digital immersion solutions, committed to making the world a safer place. With a rich history of innovation, we continue to revolutionize training and operational support solutions in civil aviation, defense, and security, and healthcare. As a trusted partner to customers worldwide, we deliver solutions that meet...
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Montreal, Quebec, Canada CAE Full timeAbout This RoleCAE is a leading provider of digital immersion solutions, committed to making the world a safer place. With a rich history of innovation, we continue to revolutionize training and operational support solutions in civil aviation, defense, and security, and healthcare. As a trusted partner to customers worldwide, we deliver solutions that meet...
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Montreal, Quebec, Canada CAE Full timeAbout This RoleCAE is a leading provider of digital immersion solutions, committed to making the world a safer place. With a rich history of innovation, we continue to revolutionize training and operational support solutions in civil aviation, defense, and security, and healthcare. As a trusted partner to customers worldwide, we deliver solutions that meet...
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