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Data Center Operations Manager
2 months ago
We are seeking a highly skilled manager with a strong background in Information Technology and Data Center Operations to lead our teams in a fast-paced, dynamic environment.
Key Responsibilities- Lead the data center program in alignment with business needs and IT infrastructure strategy.
- Oversee the day-to-day operations of three teams, ensuring they are functioning effectively and meeting the company's operational and strategic goals.
- Develop and maintain project plans, set deadlines, estimate resource requirements, organize, and allocate talent.
- Lead the team responsible for installing, managing, and supporting equipment in our data centers and server rooms.
- Ensure our data centers are optimized, energy efficient, and highly available.
- Lead our disaster recovery practice and evolve the program to support the IT infrastructure strategy.
- Lead our 24/7 IT Operations Center team, ensuring the effective and efficient monitoring, triage, and resolution of events detected on systems under the team's care.
- Manage all aspects of human resources for the team members you serve, including recruitment, performance management, training, coaching, and talent development.
- Contribute to the creation and management of your teams' budgets, ensuring all financial metrics are met.
- Monitor and control project costs to ensure they are completed within the allocated budget.
- Bachelor's degree in computer science, Information Technology, or related field.
- Proven experience in Data Center Operations, IT Operations, or similar leadership role.
- Excellent knowledge of technical management, information analysis, and of computer hardware/software systems.
- Experience with cloud technologies and hybrid cloud environments.
- Strong understanding of human resource management principles.
- Experience with budget and business operations management.
- Strong problem-solving and decision-making skills.
- Excellent written and verbal communication skills.
- Strong leadership and organizational abilities.
- Bilingual (French and English): Need to interact on a regular basis with English-speaking colleagues across the country.
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
