Strategic Account Technology Strategist

1 month ago

Toronto, Ontario, Canada Microsoft Full time
Job Description

Overview

The Strategic Account Technology Strategist plays a pivotal role in driving digital transformation for our enterprise customers. Working closely with a Strategic Account Executive, this role is responsible for supporting customer business, mapping business scenarios to technical foundations, understanding and translating customer priorities and desired outcomes, and orchestrating resources in the customer's digital journey. This position requires a deep understanding of Microsoft Azure Cloud, Modern Workplace solutions, and Microsoft Dynamics 365, enabling customers to do business in new, disruptive ways.

Key Responsibilities

  • Synthesize business and industry insights to conduct forecasting and develop recommendations for managing accounts and subsidiary planning.
  • Apply expertise and thought leadership to identify and inform the development of Industry Sales Kits and industry partners within the customer's vertical industry.
  • Provide account thought leadership, including information technology, business strategy knowledge, and technology landscape, and share best practices internally while providing coaching to subsidiary resources.
  • Lead analysis of overall customer needs, outcomes, and blockers, and determine key stakeholders for driving execution on the largest and/or most complex accounts.
  • Create mid- and long-term technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape.
  • Develop opportunities based on industry best practices, present opportunities to the customer, and create demand.
  • Partner with a line-of-business leader or executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition.
  • Help customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users.
  • Establish best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
  • 7+ years of technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience.
  • Experience in digital transformation or using technology to drive customer business outcomes.
  • Experience in business consulting, consultative selling, or change management.
  • Experience leading technical, support, and/or partner teams.

Benefits

  • Industry leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.

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