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Retail Sales Manager

2 months ago

Baie Verte, Newfoundland and Labrador, Canada Home Hardware Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Manager to join our team at Home Hardware. As a key member of our sales team, you will be responsible for leading daily operations, managing staff, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Direct and control daily store operations to ensure efficient and effective sales and customer service.
    • Manage and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Sales and Marketing
    • Develop and implement sales strategies to drive sales growth and increase customer engagement.
    • Study market research and trends to determine consumer demand and competitor activity.
    • Determine merchandise and services to be sold, and implement pricing and credit policies.
  • Operations and Administration
    • Plan and organize daily operations, including staffing, inventory management, and store maintenance.
    • Manage payroll administration, conduct performance reviews, and oversee staff development.
  • Customer Service
    • Provide excellent customer service to ensure customer satisfaction and loyalty.
    • Resolve customer complaints and issues in a timely and professional manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a retail sales or management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong leadership and management skills.
    • Ability to multitask and work in a fast-paced environment.
    • Flexibility and adaptability to changing situations.
Working Conditions
  • Fast-paced retail environment with tight deadlines.
  • Attention to detail and ability to work accurately in a high-pressure environment.
Personal Suitability
  • Adaptability and flexibility to changing situations.
  • Collaborative and team-oriented approach.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.