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Network Support Specialist

3 months ago


Richmond Hill, Ontario, Canada Johnson Fu Insurance Agency Inc. Full time
Job Overview

We are seeking a dedicated Web Technician to manage and enhance our digital infrastructure at Johnson Fu Insurance Agency Inc.. This position is essential for ensuring the smooth operation of our network systems and web services.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Weekly Hours: 37.5 hours
Qualifications

Education:

  • College/CEGEP or equivalent experience
Work Environment

As part of an insurance company, you will play a crucial role in maintaining our IT operations.

Key Responsibilities
  • Administer and troubleshoot local area networks (LANs), wide area networks (WANs), and computer workstations.
  • Evaluate and install necessary hardware and software.
  • Provide support and problem-solving assistance to network users.
  • Implement security protocols for data, software, and hardware.
  • Conduct routine network operations and maintain control records.
  • Perform data backups and manage disaster recovery processes.
  • Set up local area networks and internet connections.
  • Utilize network monitoring software to optimize server performance.
  • Modify and maintain web pages, applets, and scripts.
  • Research and apply meta-data for website optimization.
  • Assist website visitors and designers with inquiries.
  • Oversee web server backup and recovery tasks.
  • Supervise technical staff as needed.
Technical Skills
  • Proficient in JavaOS, networking software, and security protocols.
  • Experience with extranet, internet, and server management.
  • Familiarity with desktop applications and multimedia software.
  • Knowledge of programming languages and software development.
  • Competent in HTML editing and web service design.
  • Experience with database software and data visualization tools.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong interpersonal and communication skills.
  • Organized and a team player.
Experience Requirements

Minimum of 2 years to less than 3 years in a related field.

Benefits
  • Health Benefits: Dental plan, health care plan, vision care benefits.
  • Financial Benefits: Registered Retirement Savings Plan (RRSP).
  • Additional Benefits: Free parking, paid time off for volunteering or personal days, wellness program.