Network Infrastructure Specialist

6 days ago

Richmond Hill, Ontario, Canada Onico Solutions Full time
Job Description

**Network Infrastructure Specialist**

We are seeking a highly skilled Network Infrastructure Specialist to join our team at Onico Solutions. As a key member of our IT infrastructure team, you will be responsible for the technical administration and support of our network infrastructure.

Key Responsibilities
  • Network Design and Implementation: Design, plan, test, implement, and integrate various LAN/WAN systems, including network switches and routers, virtual interfaces, MPLS traffic management, and Internet routing services.
  • VoIP Connectivity Services: Coordinate and control services for efficient sustainment activities of the operating environment for all VoIP connectivity services. Maintain regular programs for system patching, upgrades, etc.
  • Infrastructure Operations: Collaborate in a cross-functional role, contributing to the daily operations of infrastructure-wide, local, and metro area networks, Internet services that affect services.
  • Incident Resolution: Coordinate resources and provide hands-on technical expertise as a point of escalation to the Client Services Team to diagnose and resolve incidents and problems.
  • Documentation and Reporting: Develop, deliver, and maintain documentation pertaining to administration, end-user support, and technical management for associated platforms supported. Report on operational audits and performance monitoring.
  • Inventory Management: Maintain updated records of service catalogues, inventory, diagrams, specifications, and configuration item data in document repositories and the computer management database.
  • ITIL Processes: Effectively use ITIL processes for all required changes and requisitions.
  • Ancillary Services: Effectively use and provide support for ancillary services that are supporting components for the working environment, including Network Access Controls, Monitoring, IPAM services, and firewall policies.
Requirements
  • A related college diploma or university degree.
  • Minimum of 5 years' of work experience in a similar role.
  • Proven experience with established standards such as BICSI, ITIL, PMI. Certifications an asset.
  • Required certifications include: CCNA or BCNE, MCSE (or equivalents).
  • Cisco UC and Call-Manager Certification.
  • Strong collaboration and synergy with team players with a customer service-driven attitude.
  • Efficiencies with use of computer systems.
  • Strong knowledge of current hardware, protocols, and standards, including:
    • Cisco switching platforms.
    • Brocade / Foundry, Cisco, Aruba, APC UPS Solutions.
    • Solarwinds or equivalent management/troubleshooting product.
  • Affluent abilities with core applications, including MS Office, Google Apps, Visio, MS Project.
  • End-user and integration experience with network management, monitoring, and operations tools.

This is a permanent position with an annual salary of $90,000.00 plus bonus.

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