Network Support Specialist

4 weeks ago

Richmond Hill, Ontario, Canada KnotSync Connect Inc Full time
Job Title: Network Support Technician

Overview

We are seeking a highly skilled Network Support Technician to join our team at KnotSync Connect Inc. As a Network Support Technician, you will be responsible for ensuring the smooth operation of our computer networks and providing technical support to our users.

Key Responsibilities

  • Coordinate access and use of computer networks
  • Install software and hardware
  • Maintain, troubleshoot, and administer local area networks (LANs), wide area networks (WANs), mainframe networks, and computer workstations and peripheral equipment
  • Monitor the performance of computer systems and networks
  • Troubleshoot, maintain, and upgrade web server hardware and software
  • Evaluate and install computer hardware, networking software, and operating system software
  • Provide problem-solving services to network users
  • Implement data, software, and hardware security procedures
  • Perform routine network start-up and close-down and maintain control records
  • Perform data backups and disaster recovery operations
  • Set up local area networks and connections to the Internet
  • Research and apply meta-data to Websites and register Websites with search engines
  • Respond to requests for help and information from Website visitors and Website designers
  • Perform Web-server backup and recovery operations
  • Supervise technical staff

Requirements

  • Computer and technology knowledge
  • Virtualization
  • MAC
  • Device drivers
  • Networking hardware
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Multimedia software
  • Presentation software
  • Communication software
  • Image editing software
  • Website creation and management software
  • Information technology
  • Database software
  • MS Office
  • MS Windows
  • Spreadsheet
  • Firewall
  • MS Active Directory
  • Social Media

Work Environment

This is a fast-paced environment that requires attention to detail, ability to work under pressure, and tight deadlines. The successful candidate will be required to sit for extended periods and will have access to the Internet and a cellular phone.

Benefits

We offer a competitive salary and benefits package, including free parking available.

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