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Registration and Scheduling Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Registration and Scheduling Coordinator to join our team at IWK Health Centre. As a key member of our administrative staff, you will play a critical role in ensuring the smooth operation of our patient booking and registration processes.
Key Responsibilities- Complete patient booking and scheduling tasks with accuracy and efficiency
- Participate in patient registration and ensure all necessary information is collected and processed
- Answer telephone and email inquiries, providing accurate and timely responses to patients and staff
- Prepare and distribute daily schedules, patient charts, and other administrative documents
- Manage inventory of supplies and place orders as needed
- Provide exceptional customer service to patients, families, and staff
- Minimum High School Diploma or G.E.D. required
- Graduate from a recognized office administration diploma program preferred
- Previous experience in a healthcare setting, an asset
- Demonstrated accurate keyboarding and data entry skills, required
- Basic knowledge of computer programs, including email and MS Word, required
- Working knowledge of office equipment, required
- Demonstrated strong time management, analytical, and problem-solving skills, required
- Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills, required
- Demonstrated ability to prioritize workloads, required
- Demonstrated initiative; self-motivated and able to work with minimal supervision/direction, required
- Demonstrated high regard for quality, accuracy, and attention to detail, required
- Demonstrated ability to work well with others and in an interprofessional team, required
- Demonstrated flexibility to meet workload demands, required
- Excellent judgment and discretion in handling confidential and/or sensitive information, required
- Experience in patient scheduling/booking, preferred
- Experience with Community Wide Scheduling (CWS), an asset
- Competency in other languages, an asset; French & Arabic preferred
IWK Health Centre is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health Centre with our focus on training and mentorship opportunities. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.