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Membership Engagement Specialist

3 months ago

Milton, Ontario, Canada Orangetheory Fitness 10018 Full time
Position Overview:
Become a part of a rapidly expanding movement where you will collaborate with top-tier professionals in a vibrant, high-energy environment filled with passion and expertise. Recognized among the fastest-growing private enterprises, we embody ambition and innovation at Orangetheory Fitness. Here, you will be an integral member of a transformative brand that is making a significant impact globally.
What We Offer:
  • Competitive compensation packages with commission opportunities
  • Pathways for career advancement
  • Complimentary fitness sessions
  • Casual dress code focused on fitness
Are you enthusiastic, positive, and skilled at establishing connections? Do you excel in a team-oriented atmosphere? Are your communication abilities top-notch, whether in person or in writing? If so, this role may be the perfect fit for you.
Key Responsibilities:
  • Welcoming all visitors to the studio with warmth, energy, and expertise
  • Introducing the Orangetheory concept to potential clients
  • Managing front desk operations, including phone inquiries and member interactions
  • Conducting studio tours
  • Collaborating with trainers to assist newcomers during their initial Orangetheory workout
  • Promoting membership sales to ensure studio success
  • Following up with prospective members
  • Addressing member concerns professionally and objectively to achieve resolution
  • Engaging in marketing and outreach initiatives
  • Maintaining cleanliness and organization throughout the studio
If you are passionate about fitness and eager to contribute to our mission of enhancing lives for our members and community, we invite you to connect with us.

Orangetheory Fitness is dedicated to being an equal opportunity employer and a leader in promoting and valuing diversity within the workforce, organizations, and communities we serve. We uphold the principle of equal employment opportunity for all individuals and strive to provide a workplace free from discrimination and harassment. All employment decisions at Orangetheory Fitness are based on business needs, job qualifications, and individual merit, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other status protected by applicable laws.

OTF Canada Inc ("OTFC") operates independently from its franchisees. Each Orangetheory Fitness franchised location is independently owned and operated. OTFC does not participate in recruitment, employment, or hiring decisions made by franchisees. Employees at franchise locations are solely employed by the franchisee and are not employees of OTFC. OTFC provides this platform to facilitate applications to various franchised locations as a service to potential candidates and franchisees. OTFC is not involved in hiring decisions for franchise locations and cannot confirm the availability or accuracy of job postings made by franchisees. By using this service, you acknowledge that OTFC makes no representations regarding the accuracy or existence of job postings and that all employment discussions will be exclusively between you and the franchisee.