Customer Service Representative
1 day ago
Job Title: Customer Service Representative
About the Role:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at EMCO Corporation. As a key member of our sales team, you will provide exceptional customer service to walk-in customers, respond to phone orders, and support our Inside and Outside Sales functions.
Key Responsibilities:
- Provide fast-paced counter service and sales consultations to customers
- Research products and provide recommendations to customers
- Drive sales growth through counter merchandising, product promotion, and lead generation
- Enter, pick, and pack sales orders
- Maintain and clean the counter area
- Follow up on backorders with vendors and provide customers with accurate delivery dates
- Process returns and warranty claims
Requirements:
- Minimum 2 years of experience in a fast-paced business environment
- Strong customer service and communication skills
- Ability to work in a team environment and follow through on commitments
- Excellent organizational and time management skills
About EMCO Corporation:
We are a nationally recognized and growing wholesale distribution company that values our people and is committed to providing exceptional customer service. If you are a motivated and customer-focused individual who is passionate about sales and service, we encourage you to apply for this exciting opportunity.
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