Case Manager

5 days ago

Calgary, Alberta, Canada The Alex Full time
Job Title: Case Manager - Homelessness Support

About The Alex:

The Alex is a leading provider of health, housing, and social services in Calgary, Alberta. Our mission is to improve quality of life through accessible and integrated services.

Job Overview:

We are seeking a highly skilled and compassionate Case Manager to join our team at The Alex. As a Case Manager, you will work with individuals who are experiencing homelessness, providing intensive case management supports to help them achieve stable housing and improve their overall well-being.

Key Responsibilities:

  • Program Philosophy:
    • Provide culturally sensitive services to meet the unique needs of our clients
    • Uphold the principles of Harm Reduction and Housing First
    • Understand and follow program policies and procedures
  • Administrative:
    • Complete monthly evidence-based assessments with clients and required data entry
    • Create, implement, and update client-centred service plans
    • Complete daily administrative duties
  • Client Care:
    • Provide case management services to individuals exiting homelessness
    • Support clients with acute, severe, and persistent mental health and substance use disorders
    • Connect clients to community resources and facilitate referrals as needed
    • Teach and support clients with daily living skills
    • Help identify risk factors that could lead to eviction and work with clients to reduce the likelihood of eviction
    • Accompany and/or provide transportation support to external appointments
    • Advocate for the rights of clients
    • Aid clients with systems navigation, including justice, financial, and healthcare systems
    • Assist clients with obtaining and maintaining income supports
    • Assist clients with rent payment and rental arrear payment plans as needed
    • Understand and support clients with medication assistance as required
    • Demonstrate strong crisis support and de-escalation skills
  • Team:
    • Demonstrate exceptional written and oral communication skills, including active listening skills
    • Participate in team and treatment planning meetings
    • Demonstrate initiative and ability to work as an effective member of a team under minimal supervision
    • Display a high degree of professionalism and collaborate with partner agencies
    • Welcome and provide ongoing feedback to promote a healthy workplace environment
  • Program Tasks:
    • Adhere to all health and safety regulations in the building
    • Complete daily cleaning duties and assist with prep/clean-up for client activities as needed
    • Facilitate monthly recreation group

Qualifications and Experience:

  • Bachelor's degree in a relevant field is an asset; diploma with relevant experience will be considered
  • Experience working in the homelessness sector, along with strong knowledge of community resources is required
  • Must be knowledgeable and comfortable working within harm reduction, housing first, strength-based, natural and logical consequences, and trauma-informed care techniques
  • A strong foundation in addictions and mental health, including schizophrenia, personality disorders, PTSD, and trauma
  • Knowledge, skills, and abilities to work with complex individuals experiencing addictions, mental health, isolation, homelessness, and poverty concerns
  • Ability to work independently and with confidence when navigating conflict or at-risk populations
  • Ability to work with a diverse range of individuals, including demonstrating a commitment to continuous learning and providing appropriate person-centred supports for LGBTQ2IA+, Indigenous peoples, and persons with culturally diverse backgrounds
  • Exceptional communication, organization, advocacy, teaching, and rapport-building skills
  • Ability to adapt and effectively build relationships with hard-to-engage individuals while maintaining appropriate boundaries and ethics
  • An assertive, professional, and positive personality, with an ability to effectively represent the organization
  • Experience with management alcohol programming and opioid replacement therapy (Suboxone and Methadone) considered an asset
  • First Aid (either Standard/Intermediate or Emergency/Basic) - Level C CPR within 30 days of hire date, certification must be valid for a minimum of 6 months upon hire
  • Class 5 driver's license, personal vehicle for business use, clean 3-year drivers abstract, and $2 million liability coverage are required
  • A satisfactory vulnerable sector criminal record clearance is required
  • Demonstrated knowledge, understanding, and commitment to the Truth and Reconciliation Commission of Canada: Calls to Action

Working Environment:

  • The Prelude is a 24/7 residential program; the majority of this role is on-site with the exception of occasional mandatory and/or voluntary trainings that may occur off-site
  • 1.0 FTE (37.5 hours/week)
  • Standard Hours: 7am – 3pm, Monday through Friday
  • Continuous extended periods of sitting, standing, and walking
  • Frequent climbing/carrying objects up or down stairwells
  • Occasional driving as part of work duties
  • Occasional physical action requiring the ability to bend/crouch, reach above shoulder height, kneel/crawl, and carry objects (up to and over 20Ibs.) throughout shift
  • Occasional time outside in all weather conditions

Benefits:

  • 3-weeks' vacation
  • Medical and Dental Coverage
  • Health/Wellness Spending Accounts
  • RRSP and/or Student Loan Repayment Program (up to 5% match)
  • Personal Days
  • Floating Holiday
  • Sick/Wellness Days
  • Employee Family Assistance Plan (EFAP)
  • Professional Development

  • Case Manager

    6 hours ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    **Case Management - Anticipatory** **Job Summary:** Provide case management support to individuals impacted by disruptive events, working collaboratively with a team to establish a safe and secure working environment. **Job Description:** **About the Role:** The Canadian Red Cross is seeking a Case Management - Anticipatory professional to support...

  • Case Manager

    2 days ago

    Calgary, Alberta, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Case Manager to join our team at CB Canada. As a Case Manager, you will play a vital role in providing exceptional patient support and ensuring seamless delivery of our services.Key ResponsibilitiesManage assigned projects and cases with precision and attention to detail.Provide telephone...

  • Case Manager

    1 day ago

    Calgary, Alberta, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Case Manager to join our team at CB Canada. As a Case Manager, you will play a vital role in providing exceptional patient support and ensuring seamless delivery of our services.Key ResponsibilitiesManage assigned projects and cases with precision and attention to detail.Provide telephone...

  • Case Manager

    3 weeks ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Title : Case Manager - Roster Employee Working Location : Remote (Alberta and Manitoba, Canada) Employment Status : Casual Salary Band : $ 34.56 / hour The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their...

  • Case Management Supervisor

    6 hours ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    **Case Management Supervisor - Anticipatory** A senior role overseeing case management planning, supervision, and reporting, requiring a strong background in customer service, case management, and leadership. **Job Description** The Canadian Red Cross is seeking a Case Management Supervisor to oversee case management planning, supervision, and reporting....

  • Case Management Specialist

    3 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job Summary:The Canadian Red Cross is seeking a highly skilled and experienced Case Management Specialist to join our team. As a key member of our disaster response team, you will be responsible for establishing, operationalizing, and evolving Case Management in the field.Key Responsibilities:Establish and Maintain Case Management Operations: Collaborate...

  • Case Management Specialist

    3 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job Summary:The Canadian Red Cross is seeking a highly skilled and experienced Case Management Specialist to join our team. As a key member of our disaster response team, you will be responsible for establishing, operationalizing, and evolving Case Management in the field.Key Responsibilities:Establish and Maintain Case Management Operations: Collaborate...

  • Case Management Specialist

    3 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job Summary:The Canadian Red Cross is seeking a highly skilled and experienced Case Management Specialist to join our team. As a key member of our disaster response team, you will be responsible for establishing, operationalizing, and evolving Case Management in the field.Key Responsibilities:Establish and Maintain Case Management Operations: Collaborate...

  • Case Management Specialist

    6 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    About the RoleWe are seeking a highly skilled and experienced Case Management Specialist to join our team at the Canadian Red Cross. As a key member of our disaster response team, you will play a critical role in establishing, operationalizing, and evolving Case Management in the field.Key ResponsibilitiesEstablish and Maintain Case Management...

  • Case Management Specialist

    6 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    About the RoleWe are seeking a highly skilled and experienced Case Management Specialist to join our team at the Canadian Red Cross. As a key member of our disaster response team, you will play a critical role in establishing, operationalizing, and evolving Case Management in the field.Key ResponsibilitiesEstablish and Maintain Case Management...

  • Case Management Specialist

    6 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    About the RoleWe are seeking a highly skilled and experienced Case Management Specialist to join our team at the Canadian Red Cross. As a key member of our disaster response team, you will play a critical role in establishing, operationalizing, and evolving Case Management in the field.Key ResponsibilitiesEstablish and Maintain Case Management...

  • Case Management Supervisor

    2 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job SummaryWe are seeking a highly skilled and experienced Case Management Supervisor to join our team at the Canadian Red Cross. As a Case Management Supervisor, you will be responsible for overseeing and ensuring the effective management of case files, coordinating with other supervisors, and contributing to planning and monitoring to support case...

  • Case Management Supervisor

    2 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job SummaryWe are seeking a highly skilled and experienced Case Management Supervisor to join our team at the Canadian Red Cross. As a Case Management Supervisor, you will be responsible for overseeing and ensuring the effective management of case files, coordinating with other supervisors, and contributing to planning and monitoring to support case...

  • Case Management Supervisor

    2 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job SummaryWe are seeking a highly skilled and experienced Case Management Supervisor to join our team at the Canadian Red Cross. As a Case Management Supervisor, you will be responsible for overseeing and ensuring the effective management of case files, coordinating with other supervisors, and contributing to planning and monitoring to support case...

  • Case Management Supervisor

    1 week ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Title : Case Management Supervisor Employee Working Location : Remote (BC, Canada) Employment Status : Temporary Full-time (till 30th November, 2024 with possibility of extension) Salary Band : $ $ 37.72 / hour The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times...

  • Case Management Supervisor

    2 weeks ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Title : Case Management Supervisor Employee Working Location : Remote (BC, Canada) Employment Status : Temporary Full-time (6 Months) Salary Band : $ $ 37.72 / hour The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening...

  • Case Management Supervisor

    2 days ago

    Calgary, Alberta, Canada Canadian Red Cross Full time

    Job Title: Case Management Supervisor Location: Remote (BC, Canada) Job Type: Temporary Full-time Salary: $37.72/hour The Canadian Red Cross is a not-for-profit organization that helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed...

  • Disability Case Manager

    3 weeks ago

    Calgary, Alberta, Canada Canada Life Full time

    About Canada Life At Canada Life, we believe in working collaboratively to share knowledge and support our customers. We are committed to integrity, partnership, excellence, and constant improvement in everything we do. Disability Case Manager We are seeking a dedicated Disability Case Manager to join our team in Calgary, AB. In this role, you will play a...

  • Nurse Case Manager

    14 hours ago

    Calgary, Alberta, Canada Alberta Health Services Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our Integrated Home Care (IHC) program as a Case Manager/Interventionist. This dynamic role offers an exciting opportunity to work autonomously, utilizing your full scope of practice to provide high-quality care to clients in the community.Key ResponsibilitiesConduct comprehensive nursing...

  • Nurse Case Manager

    17 hours ago

    Calgary, Alberta, Canada Alberta Health Services Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our Integrated Home Care (IHC) program as a Case Manager/Interventionist. This dynamic role offers an exciting opportunity to work autonomously, utilizing your full scope of practice to provide high-quality care to clients in the community.Key ResponsibilitiesConduct comprehensive nursing...