Branch Operations Coordinator

1 month ago

Toronto, Ontario, Canada BMO Full time

Position Overview:

The Branch Operations Coordinator plays a crucial role in supporting the branch's objectives by delivering efficient operational assistance and ensuring adherence to sales compliance and regulatory standards.

Key Responsibilities:

  • Engages with both internal and external stakeholders to fulfill business goals.
  • Organizes and maintains records of office activities and transactions.
  • Manages a filing system to guarantee the accessibility of reports, forms, and other essential documents.
  • Creates, updates, and manages information within databases.
  • Facilitates the coordination and processing of work orders related to equipment warranties, maintenance, and repairs.
  • Oversees the inventory of office supplies and places orders as necessary.
  • Arranges meetings and coordinates the logistics of meeting spaces and setups.
  • Collaborates with partners to manage changes to office premises with minimal disruption to operations.
  • Identifies and escalates any irregularities or discrepancies to management.
  • Conducts various operational tasks to achieve business objectives and meet client needs while maintaining service levels.
  • Provides administrative and operational support, including financial processing, compliance documentation, and related activities.
  • Ensures high-quality service standards to enhance relationship retention and growth.
  • Follows risk and compliance protocols to protect customer assets and maintain privacy.
  • Safeguards the organization's assets while adhering to all regulatory and ethical standards.
  • Completes routine tasks under supervision and addresses initial problem-solving within established guidelines.
  • May take on broader responsibilities as required.

Qualifications:

  • Post-secondary education in a relevant field is preferred.
  • Basic knowledge acquired through practical experience.
  • Effective verbal and written communication skills.
  • Basic organizational skills in a professional setting.
  • Ability to collaborate and work effectively within a team.

Compensation and Benefits:

The compensation package includes a competitive salary, performance-based incentives, and a comprehensive benefits program that encompasses health insurance, tuition reimbursement, and retirement savings plans.

Company Culture:

BMO is dedicated to fostering an inclusive and equitable workplace, valuing diverse perspectives and experiences. We are committed to creating positive change for our customers, communities, and employees.

For more information about our commitment to diversity and inclusion, please visit our website.

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