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Branch Operations Coordinator

3 months ago


Toronto, Ontario, Canada BMO Full time

Position Overview:

As a vital member of the BMO team, the Branch Operations Coordinator plays a crucial role in facilitating the operational efficiency of our branch and region. This position is instrumental in ensuring that we meet our business goals through effective management of sales compliance and regulatory obligations.

Key Responsibilities:

  • Engages with both internal and external stakeholders to achieve strategic business objectives.
  • Systematically organizes and maintains records of office activities and transactions.
  • Implements and oversees a comprehensive filing system to guarantee the accessibility of reports, forms, and essential documentation.
  • Develops, updates, and manages databases to ensure accurate information flow.
  • Facilitates the coordination and processing of work orders related to equipment warranties, maintenance, and repairs.
  • Monitors and replenishes office supplies inventory as needed.
  • Arranges meetings and manages the logistics of meeting spaces and setups.
  • Collaborates with partners to coordinate changes to office premises while minimizing disruptions to operations.
  • Identifies and reports any irregularities or discrepancies to management promptly.
  • Executes various operational tasks to fulfill business objectives and client requirements while maintaining service excellence.
  • Provides comprehensive administrative and operational support, including financial processing, compliance documentation, and reporting.
  • Ensures adherence to high-quality service standards to foster relationship retention and growth.
  • Follows established risk and compliance protocols to protect customer assets and uphold privacy standards.
  • Safeguards the Bank's assets while complying with all relevant regulatory, legal, and ethical standards.
  • Completes standardized tasks under supervision and escalates issues as necessary.
  • May undertake broader responsibilities as required.

Qualifications:

  • Post-secondary degree in a relevant field is preferred.
  • Basic knowledge and skills acquired through on-the-job experience.
  • Fundamental verbal and written communication skills suitable for a business environment.
  • Basic organizational skills necessary for effective task management.
  • Collaborative and team-oriented mindset.

Compensation and Benefits:

The compensation package includes a competitive salary range and various benefits such as health insurance, tuition reimbursement, and retirement savings plans. Additional performance-based incentives and discretionary bonuses may also be available.

Company Commitment:

BMO is dedicated to fostering an inclusive and accessible workplace. We believe that learning from diverse perspectives strengthens our organization. Accommodations are available upon request for candidates participating in the selection process.