Desktop Support Specialist

3 hours ago


London, Ontario, Canada PeopleToGo Full time
Job Summary

We are seeking a skilled Desktop Support Specialist to join our team at PeopleToGo. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients, troubleshooting hardware and software issues, and performing routine maintenance tasks.

Responsibilities
  • Provide technical support and assistance to clients via phone, email, or in-person
  • Troubleshoot hardware and software issues, including desktops, laptops, printers, and other peripherals
  • Perform routine maintenance tasks, such as software updates and virus scans
  • Collaborate with other teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements
  • 1-2 years of experience in a technical support role
  • Strong knowledge of hardware and software troubleshooting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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