Customer Service Associate at Canada Post

2 months ago

SaintConstant, Quebec, Canada Canada Post Full time

Job Title: Post Office Assistant

Location: Saint-Constant, Quebec

Job Type: On-call

Employment Status: Fixed term

Language Requirements: French essential

Employee Classification and Level: RVSGD11 - Level 1

Working Hours: On-call

Vacancies: 1

Salary: $18.44/hour

All qualified candidates will be considered, with preference given to Indigenous peoples (First Nations, Métis or Inuit) or persons with disabilities. This is a special measure as part of the employment equity initiative, and candidates from these groups wishing to be eligible for preferential treatment must identify themselves as such.

Job Overview

Join the dynamic team at Canada Post as a Post Office Assistant. We are looking for a dedicated individual who is passionate about delivering exceptional customer service while assisting clients at the service counter.

Key Responsibilities

  • Promote and sell postal products and services to both businesses and the general public;
  • Accurately sort, distribute, and process incoming and outgoing mail;
  • Assist customers by providing necessary information and forms;
  • Address delivery and service inquiries to ensure swift resolution of issues.

Qualifications

  • Completion of high school or equivalent, or relevant experience in business administration;
  • Experience in customer-facing roles within retail or service environments, including handling sales and cash transactions;
  • Familiarity with basic accounting practices or postal operations;
  • Physical capability to lift mail containers weighing up to 50 lbs, manage boxes, sort mail, and maintain a standing position for extended periods;
  • Availability for on-call temporary assignments.

Additional Information

***No specific information provided***

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