Guest Services Associate

1 month ago

Whistler, British Columbia, Canada Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. Our team of over 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.

Seasonal, Full Time

Compensation starting at $23.34 per hour CAD

How You'll Shine:

  • Extend warm welcomes to guests from around the world.
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and nearby attractions.
  • Process cash and credit card transactions with precision and accuracy.
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
  • Reserve and confirm reservations for individuals and/or groups.
  • Provide guests with room rate quotes.
  • Respond to guest inquiries and concerns with empathy and efficiency.

What You'll Bring:

  • A professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write, and understand English.
  • The ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • The ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.

Where Memories Start with You

Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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