Guest Services Associate Seasonal

2 months ago

Whistler, British Columbia, Canada Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. Our team of over 19,000 associates works together to make this happen at more than 270 vacation club resort locations across the globe.

Seasonal, Full Time

Compensation starting at $23.34 per hour CAD

How You'll Shine:

  • As a Guest Services Associate, you'll be the first point of contact for our guests, providing a warm welcome and exceptional service throughout their stay.
  • You'll be responsible for guiding guests through the registration process, issuing unit keys, and providing information about the resort and nearby attractions.
  • You'll process cash and credit card transactions, balance cash receipts, and complete other cashier/money handling responsibilities.
  • You'll also be responsible for completing check-out procedures, verifying charges and credits, and responding to guest inquiries and concerns.
  • As a key member of our hospitality team, you'll be expected to provide excellent communication skills, problem-solving abilities, and a positive attitude.

What You'll Bring:

  • A professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write, and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.

Where Memories Start with You

Hospitality is at the heart of all we do at Wyndham Destinations. We're an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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