Hotel Front Desk Associate
3 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Clerk at Radisson Hotel Fort St. John. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.
Key Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Group Arrivals and Departures: Process group arrivals and departures, ensuring all necessary documentation is completed and guests are aware of hotel policies.
- Room Reservations: Take, cancel, and change room reservations as needed, maintaining accurate records and communicating with guests and colleagues as required.
- Guest Information: Provide guests with information on hotel facilities and services, including dining options, amenities, and local attractions.
- Departure Processing: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms, ensuring accuracy and attention to detail.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments, ensuring up-to-date records and efficient room allocation.
- Communication: Answer telephone calls and relay messages to guests and colleagues, providing excellent communication skills and a positive attitude.
- Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Work Environment: Work in a fast-paced hotel environment, maintaining a positive and professional attitude in all interactions with guests and colleagues.
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: Will train, or equivalent experience in a related field.
- Language: English language proficiency.
- Work Hours: 40 hours per week.
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Hotel Front Desk Associate
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Fort St. John, Canada Radisson Hotel Fort St. John Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Radisson Hotel Fort St. John. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest...
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Hotel Front Desk Associate
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Fort St. John, Canada Radisson Hotel Fort St. John Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Radisson Hotel Fort St. John. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest...
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Fort St. John, Canada Radisson Hotel Fort St. John Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Radisson Hotel Fort St. John. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Fort St. John, Canada Radisson Hotel Fort St. John Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Radisson Hotel Fort St. John. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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