Indigenous Patient Care Coordinator

2 weeks ago

Merritt, Canada Interior Health Authority Full time
About the Role

We are seeking a dedicated and compassionate Indigenous Patient Navigator to join our Mental Health & Substance Use team in Merritt. As a key member of our interdisciplinary care team, you will play a vital role in ensuring the provision of culturally safe and client-centered care to Indigenous clients.

Key Responsibilities
  • Provide consultative and navigational services to health professionals, clients, and families to understand and address client needs, including cultural interpretation and health literacy translation services.
  • Support healthcare providers in providing culturally safe care, including coordinating client/family spiritual care requests and access to sacred spaces within the healthcare system.
  • Initiate and maintain working relationships with Indigenous clients to assess their needs and ability to access and receive culturally safe care, and assist clients in addressing their concerns by linking with the IH complaint process.
  • Participate in discharge planning, including assisting in the early identification and assessment of clients' needs and liaising with the appropriate community and IH program and services.
  • Provide a link between Indigenous communities and IH healthcare providers, and support Indigenous peoples' understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable.
What We Offer
  • An attractive remuneration package
  • Excellent career prospects
  • Employer-paid training/education
  • Employer-paid vacation
  • Medical Service Plan
  • Employer-paid insurance premiums
  • Extended Health & Dental coverage
  • Municipal Pension Plan
  • Work-life balance
About Merritt

Merritt is a charming town located in the heart of the picturesque Nicola Valley, boasting rolling hills, pristine lakes, and lush forests. The nearby Monck Provincial Park and Nicola Lake provide opportunities for boating, fishing, hiking, and camping, making it an ideal destination for nature lovers.

We foster an environment of continuous learning and support for your professional growth, and strive to create an environment where you enjoy the work you do, the place where you work, and the people around you.

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