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Indigenous Patient Care Coordinator

2 months ago


Merritt, Canada Interior Health Authority Full time
About the Role

We are seeking a dedicated and compassionate Indigenous Patient Navigator to join our Mental Health & Substance Use team in Merritt. As a key member of our interdisciplinary care team, you will play a vital role in ensuring the provision of culturally safe and client-centered care for Indigenous clients.

Key Responsibilities
  • Provide consultative and navigational services to health professionals, clients, and families to understand and address client needs, including cultural interpretation and health literacy translation services.
  • Support healthcare providers in providing culturally safe care, including coordinating client/family spiritual care requests and access to sacred spaces within the healthcare system.
  • Initiate and maintain working relationships with Indigenous clients to assess their needs and ability to access and receive culturally safe care, and support clients in navigating acute care, home health, community, mental health, addictions, chronic disease, and public health services.
  • Participate in discharge planning, including assisting in the early identification and assessment of clients' needs and liaising with the appropriate community and IH program and services.
  • Coordinate client referrals to and from interagency, Indigenous communities, urban Indigenous organizations, and other health programs and services, and provide a link between Indigenous communities and IH healthcare providers.
What We Offer

As an Indigenous Patient Navigator with Interior Health, you will enjoy a competitive remuneration package, excellent career prospects, employer-paid training and education, and a comprehensive benefits package, including medical services, extended health and dental coverage, and a municipal pension plan.

Why Merritt?

Merritt is a charming town located in the heart of the picturesque Nicola Valley, offering a diverse range of opportunities for nature lovers and healthcare professionals alike. With its rolling hills, pristine lakes, and lush forests, Merritt is an ideal destination for those seeking a work-life balance and a sense of community.