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Body Shop Operations Manager
2 months ago
Capital Ford Lincoln (Winnipeg) is seeking a highly organized and detail-oriented individual to fill the position of Body Shop Administrator. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our collision centre.
Key Responsibilities- Customer Quality Assurance: Collaborate with technicians, repair planners, and customer service to address and rectify any customer quality concerns promptly.
- Vehicle Preparation: Exceed customer expectations by delivering vehicles in exceptional condition.
- Parts Management: Manage parts ordering and inventory to prevent shortages and maintain stock levels.
- Repair Project Coordination: Schedule repair projects efficiently to optimize shop productivity and adherence to deadlines.
- Progress Monitoring: Monitor repair progress, adjusting workflows to address any delays or issues directly.
- Interdepartmental Collaboration: Work across departments to improve operational efficiency and resource allocation.
- Customer Education: Offer guidance to customers on vehicle maintenance and care, aligning with manufacturer specifications.
- Repair Needs Communication: Clearly explain any additional repair needs, costs, and time considerations to customers.
At Capital Ford Lincoln (Winnipeg), we value our employees and strive to create a supportive and inclusive workplace. We offer a range of benefits, including:
- Comprehensive Insurance: Prescription, dental, eye care, paramedical, and life insurance.
- Disability Coverage: Short and long-term disability coverage.
- Retirement Savings: Group RRSP options.
- Family-Friendly Events: Regular social events that promote work-life balance.
- Employee Assistance Program: Access to confidential support services.
- Competitive Compensation: A competitive wage plan.
- Career Advancement Opportunities: The chance to grow and develop within our organization.
To be successful in this role, you will need:
- Strong Organizational Skills: The ability to prioritize tasks effectively.
- Independence: The ability to work independently with minimal supervision.
- Strong Work Ethic: A proactive attitude and a strong work ethic.
