Body Shop Administrator
1 month ago
Capital Automotive Group is seeking a highly organized and detail-oriented Body Shop Administrator to join their team. As a key member of the collision centre, this individual will be responsible for ensuring seamless customer experiences and efficient repair operations.
Key Responsibilities:
- Conduct thorough vehicle inspections to ensure quality standards are met
- Collaborate with technicians and customer service to address quality concerns
- Manage parts ordering and inventory to prevent shortages
- Perform comprehensive assessments of damaged vehicles and recommend repairs
- Act as the main point of contact between customers, insurance companies, and repair teams
- Schedule repair projects to optimize shop productivity and adherence to deadlines
- Monitor repair progress and adjust workflows to address delays or issues
- Work across departments to improve operational efficiency and resource allocation
- Ensure accuracy and completeness of all repair documentation and customer records
- Provide excellent customer service and communicate repair details and expectations
Requirements:
- Experience working in a body shop or automotive environment is an asset
- Strong organizational skills with the ability to prioritize tasks effectively
- Attention to detail and a commitment to maintaining cleanliness and orderliness
- Ability to work independently with minimal supervision
- Strong work ethic and a proactive attitude
- Good communication skills and the ability to work well in a team environment
Capital Automotive Group offers a supportive and inclusive workplace with a variety of family-oriented programs, including prescription and dental coverage, short and long-term disability coverage, and group RRSP options.
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