Customer Experience Manager

1 month ago


Ottawa, Ontario, Canada Movati Athletic Full time
About the Role

We are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Act as a delegate to the Experience Manager, providing coaching and motivation to staff to achieve sales goals and targets.
  • Match new members' unique needs, interests, and goals with the right Club products, services, and people.
  • Resolve member concerns and ensure a welcoming experience for all members and guests.
  • Work a variety of shifts, including early mornings, days, afternoons, and weekends.
Requirements

We are looking for candidates with 2+ years of related customer experience and 1+ year of sales experience. You should be able to articulate how you have achieved sales success and delivered meaningful customer growth in your past experiences.

What We Offer

We offer a competitive total compensation package, including an industry-leading base salary, commission, group benefits, complimentary membership, and leadership training. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations

Accommodations are available on request for candidates taking part in all aspects of the selection process.



  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Lead at Scotiabank, you will be responsible for overseeing our high-performing Retail Service teams. Our priority is to help our customers achieve their financial goals by delivering exceptional customer service and building strong relationships.Key ResponsibilitiesLead and manage a team of Customer Experience...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Scotiabank. As a key member of our Retail Service team, you will be responsible for overseeing the performance of our high-performing teams and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage a team of...


  • Ottawa, Ontario, Canada Cisco Systems, Inc. Full time

    Job Title: Community and Customer Experience ExecutiveAbout the Role:We are seeking a seasoned Community and Customer Experience Executive to join our team at Cisco Systems, Inc. As a key member of our organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer...


  • Ottawa, Ontario, Canada Cisco Systems, Inc. Full time

    Job Title: Community and Customer Experience ExecutiveAbout the Role:We are seeking a seasoned Community and Customer Experience Executive to join our team at Cisco Systems, Inc. As a key member of our organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer...


  • Ottawa, Ontario, Canada Cisco Systems, Inc. Full time

    Job DescriptionJob Title: Community and Customer Experience ExecutiveJob Summary:We are seeking a seasoned Customer Experience Executive to drive the successful adoption and utilization of Cisco technologies and services within our customer organizations. As a key member of our team, you will play a pivotal role in driving value realization and growth of our...


  • Ottawa, Ontario, Canada Cisco Systems, Inc. Full time

    Job DescriptionJob Title: Community and Customer Experience ExecutiveJob Summary:We are seeking a seasoned Customer Experience Executive to drive the successful adoption and utilization of Cisco technologies and services within our customer organizations. As a key member of our team, you will play a pivotal role in driving value realization and growth of our...


  • Ottawa, Ontario, Canada Indigo Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a unique and engaging shopping experience for our customers.Job DescriptionThe Customer Operations Leader – Store Experience is a key role in our store operations team. This position is responsible for leading the execution of work that...


  • Ottawa, Ontario, Canada Indigo Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a unique and engaging shopping experience for our customers.Job DescriptionThe Customer Operations Leader – Store Experience is a key role in our store operations team. This individual will be responsible for leading the execution of work that...


  • Ottawa, Ontario, Canada Indigo Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a unique and engaging shopping experience for our customers.Job DescriptionThe Customer Operations Leader – Store Experience is a key role in our store operations team. This position is responsible for leading the execution of work that...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    At Movati Athletic, we're building a culture that delivers on our promise to our members – a culture that makes them feel welcome, comfortable, and healthy.As a Member Experience Supervisor, you'll be a key part of this team, working closely with the Experience Manager to coach and motivate staff. You'll share your expertise to help the team hit their...


  • Ottawa, Ontario, Canada Tim Hortons Full time

    Job Summary:As an Assistant Manager at Tim Hortons, you will be an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You will build positive relationships with a team of diverse members and take pride in supporting the Restaurant Manager and Owner in the day-to-day operations of a fast-paced...


  • Ottawa, Ontario, Canada Tim Hortons Full time

    Job Summary:As an Assistant Manager at Tim Hortons, you will be an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You will build positive relationships with a team of diverse members and take pride in supporting the Restaurant Manager and Owner in the day-to-day operations of a fast-paced...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    About the RoleWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as a delegate to the Experience Manager, providing coaching and motivation...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    About the RoleWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as a delegate to the Experience Manager, providing coaching and motivation...


  • Ottawa, Ontario, Canada Dexterra Group Full time

    Job DescriptionWHAT'S THE JOB?Dexterra Group creates exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As a Customer Experience Manager for Dexterra Group, you will be a highly valued...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    About the RoleWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as a delegate to the Experience Manager, providing coaching and motivation...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    About the RoleWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as a delegate to the Experience Manager, providing coaching and motivation...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    About the RoleWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as a delegate to the Experience Manager, providing coaching and motivation...


  • Ottawa, Ontario, Canada Movati Athletic Full time

    About the RoleWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team at Movati Athletic. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as a delegate to the Experience Manager, providing coaching and motivation...


  • Ottawa, Ontario, Canada The International Foundation for Customer Experience in Government Full time

    Job SummaryWe are seeking a highly skilled Health Programs Director to join our team at The International Foundation for Customer Experience in Government. As a key member of our organization, you will be responsible for overseeing the development and implementation of health programs that promote public health services and improve health outcomes.Key...