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Retail Sales Manager

2 months ago


Toronto, Ontario, Canada Sally Beauty Holdings, Inc Full time

Job Summary:

We are seeking a highly motivated and experienced Store Manager to lead our team at Sally Beauty Holdings, Inc. As a Store Manager, you will be responsible for managing talent, inspiring your team, and delivering an exceptional customer experience.

Key Responsibilities:

  • Manage store operations, including sales, inventory, and customer service, to meet or exceed sales goals and maintain a positive store environment.
  • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Implement and maintain safety and security protocols to protect customers, associates, and store assets.
  • Foster a culture of diversity, inclusion, and belonging, promoting a positive and respectful work environment.

Requirements:

  • At least 2 years of customer service/retail sales experience and 1 year of previous sales management experience.
  • Previous experience in operational, financial, and performance management.
  • Cosmetology license is a plus, but not required.
  • Self-starter attitude with a drive to continuously learn, develop, and educate store personnel and customers to enhance success.
  • Passion for all things hair and beauty

Why Work with Us:

  • Our associates and customers are creative and passionate about beauty.
  • Flexible work schedules.
  • Generous product discount and free sample products.
  • Great training and education regarding our products.
  • Opportunity for career growth within the company.
  • Competitive compensation and benefits package.

Working Conditions/Physical Requirements:

The position requires some physical exertion, including long periods of standing, walking, and lifting moderately heavy items. Must be able to lift up to 50 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes, chemicals, and odors upon occasion.