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Unit Clerk

2 months ago


Kelowna, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Unit Clerk to join our team at BC Cancer. As a Unit Clerk, you will play a critical role in ensuring the smooth operation of our medical units, providing exceptional patient care and support to our patients and their families.

Key Responsibilities

  • Transcribe and process clinician orders, completing and forwarding requisitions for tests or services, and scheduling appointments and tests with the appropriate departments and processes.
  • Organize diagnostic and therapeutic services for patients, coordinating numerous interrelated appointments and preparing and communicating related instructions to patients.
  • Gather patient information for medical appointments, assisting in facilitating an efficient patient flow, and requesting, receiving, and transporting patient information to designated clinical areas.
  • Perform a variety of receptionist duties, including greeting and registering patients, supporting wayfinding, answering the telephone and switchboard, and responding to inquiries and relaying verbal and written messages.
  • Participate in the onboarding and orientation of staff, demonstrating work procedures and answering related queries, and support student clinical practicums as required.

Requirements

  • Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program, plus one year's recent, related experience, or an equivalent combination of education, training, and experience.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard 40 wpm.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
  • Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What We Offer

  • Every PHSA employee enables the best possible patient care for our patients and their families.
  • Join one of BC's largest employers with province-wide programs, services, and operations, offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health and safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.