Hotel Receptionist

4 weeks ago

Prince George, British Columbia, Canada 1357837 B.C. LTD Full time
Overview of the Hotel Receptionist Role
  • Employment Type: Permanent
  • Language Requirement: English
  • Work Schedule: 40 hours per week
  • Required Education: Secondary (high) school graduation certificate
  • Experience Level: 1 to less than 7 months
Key Responsibilities
  • Check in guests and allocate rooms accordingly
  • Manage room bookings including taking, modifying, and canceling reservations
  • Provide detailed information regarding hotel amenities and services
  • Handle guest check-outs, calculate charges, and process payments
  • Keep track of room availability, reservations, and assignments
  • Answer phone calls and relay messages as needed
  • Deliver exceptional customer service to all guests
Support for Individuals with Disabilities
  • Engage in initiatives that assist individuals with disabilities
  • Provide mentorship, coaching, and networking opportunities
  • Conduct training to foster an inclusive work environment
  • Implement accessible recruitment practices
Assistance for Newcomers and Refugees
  • Participate in programs aimed at supporting newcomers and refugees
  • Help with immediate settlement assistance
  • Facilitate social and labor market integration
  • Recruit individuals affected by conflict or natural disasters
  • Support recognition of foreign credentials
  • Offer mentorship opportunities
  • Provide training on diversity and cross-cultural understanding
Support for Youth Employment
  • Engage in programs that promote youth employment
  • Offer tailored on-the-job training for young individuals
  • Provide mentorship, coaching, and networking opportunities
  • Conduct training to ensure a welcoming work environment
Support for Indigenous Communities
  • Participate in initiatives that support Indigenous peoples
  • Provide mentorship, coaching, and networking opportunities
  • Build and maintain relationships with communities and organizations
  • Offer cultural competency training
  • Facilitate access to support and guidance
Support for Visible Minorities
  • Engage in programs that support visible minorities
  • Implement hiring practices that discourage discrimination
  • Provide mentorship programs
  • Conduct training on diversity and cross-cultural awareness

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